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BBB Rating
A+
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Hours

Regular Hours

SunClosed

Services/Products
  • Wedding Supplies
Brands
Popular Price Point Designers
Payment method
master card, visa, amex
Neighborhood
Collingwood
AKA

New York Bride & Groom

Categories
Bridal Shops, Wedding Supplies & Services, Formal Wear Rental & Sales, Women's Clothing
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

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Reviews

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Leah A.

11/18/2015

Overall

Been here twice now with my daughter and each time we were helped by the nicest most helpful people! The selection was fabulous and the prices excellent! Definitely worth a visit!!

Shirley H.

02/05/2015

Overall

Amazing business! They made my daughter feel special and beautiful. Which is how a bride should feel. Customer service is beyond amazing! Selection is huge! We had went to five different stores in four different cities. She found her dress here :)

mpincltpatl

11/23/2011

Provided by Citysearch - 
Overall
Friendly Fun Attitude for Wedding Shopping

First off - the photo they have on this page is not at all theirs....I am not sure where that came from, but the atmosphere is so much more lively, stylish and comfortable. Upon walking in it is clean with lots of space so you don't feel like you are swimming in dresses.

However, the reason I wanted to post something is beause I thought the staff at this place was right on. While people at other stores have been the obligatory pleasant and friendly, the staff here really seem to geuniunely dig what they do and are happy doing it. By the end of the visit you almost feel like you need to get their addresses to invite them to the wedding.

I also lucked in when they were preparing for their sample sale. I didn't spend much trying on gowns; in fact I only tried on one here, but had tried on about 20 in total at other places. What attracted me to the place, though, was their selection appearing online, and it holds up to what is available at the store, too. I think they probably have a gown that is suitable for a variety of budgets.

This place by far provided the most comfortable experience and ultimately my dress!

girlofglass

07/01/2011

Overall
Fantastic selection. Friendly....

Fantastic selection. Friendly. Didn't need an appointment. Great service. I found THE dress for me here. They really did have a lot of dresses in all ranges of size and price. I had a hard time choosing between a $600 and $1200 dress. The quality at NY Bride and Groom is wonderful. I highly reccomend going here to look for your dress. =)

MandyAlfaro

06/12/2011

Provided by Citysearch - 
Overall
Snarky & Rude Customer Service

I called ahead to check if NYB&G had the dress designer that I needed for an out of town wedding where I am a bridesmaid. I also called to check to see that they would have dresses in my size to properly fit my 40DD chest and size 10 waist body figure (which is always difficult to size), they assured me they did. When I arrived at the store not only was I and two friends obviously ignored, but when I finally got a clerk to help she was terrible snarkly and rude. When I explained what I was looking for and the size that I needed, she informed that they didn't carry ""oversized"" samples, so there wouldn't be anything for me to try on. I know that I am not a sample size 6, which why I called ahead, to save myself and the stores time. I was very disappointed the clerks effort to help, she did not offer any suggestions or even offered to measure or show me gowns that could ordder. I would NOT recommend this store to anyone for shopping. Which is a shame because I went to The Wedding Mall on Sardis and purchased two bridesmaid dresses that same day and had my sister who is recently engaged with us start her Wedding gown search. As a small business owner, I always treat customers with equal respect and customer service!!!

craftycathy2

05/13/2011

Provided by Citysearch - 
Overall
Very professional, wonderful place to shop!!

If you want a hassel free bridal experience this is the place to go. The staff is very professional. They are not paid by commision so they do not pressure you to buy. We had bridesmaids gowns for 9 girls ordered and distributed all over the country with no problems! My daughter's gown had a problem (no fault of New York Bridal) and they worked with us up until 3 days before her wedding to make sure the fit was perfect. It was, and the gown was beautiful!!! The seamstress just kept saying don't worry we can fix this and she did. I cannot reccomend this store enough. They were fantastic from the day we walked in until the day we left for the last time!! I will be back for our next wedding without a doubt!!

stacyparrillo

04/08/2011

Provided by Citysearch - 
Overall
Awesome! Friendly and Professional

I had such a wonderful experience here. I went to try on bridesmaid dresses for my sister's wedding and they were so nice and helpful, I took pictures so I could remember what I had tried on and so I can see what I like best later on, I was able to write everything down as far as style numbers and colors and designers. The workers there are not commissioned so there is no sales pressure. I would recommend anyone that needs a dress for their wedding to go here. I can't say enough how happy I am about NY Bride & Groom. I will definitely be going back there to get my dress. Also, they have tuxedos there which is so convenient.

Ivy1238

03/24/2011

Provided by Citysearch - 
Overall
Very Professional & Clean Atmosphere

I shopped around the NC stores and could not find one that had the sample I was looking for or one that had more of an upscale environment. I came across NY Bride & Groom through a internet search and also found that they carried the dress I wanted to try on. The staff was helpful and the store was very nice. When I came in for my first fitting, we had an issue with the appointment. They did not have me listed, although I was sure of the appointment. I was extremely upset, but Tracey was very calm and provided great customer service. She had my dress overnighted and saw me 3 days later and fitted me. The level of service she provided was remarkable!

andeesc15

03/01/2011

Provided by Citysearch - 
Overall
Committed to Quality Service

Found and purchased my bridesmaids dresses here-they have THE best collections around, and you won't beat their prices.

Also found a beaded belt for my wedding dress here, which was perfect and healed a sore spot of this whole dress experience: I had purchased a belt at ""the premier"" wedding boutique in Columbia, South Carolina which the store could never deliver. Six months after I ordered, I was told I would have to fork over more cash if I still wanted the belt. They tried to hold me hostage for $1300. I mean, its a belt people!! $1300?!?!

The best part of the experience at NY Bride was that top to bottom,these ladies and gents deliver on every promise they make. Whether it's meeting their estimated delivery date for your dress, acting on their commitment to call and discuss sizing with that one bridesmaid of yours who just can't come to terms with a designer's sizing chart, or simply flawless execution of alterations work, you will get the royal treatment at NY Bride Charlotte. These folks are unassuming, down to earth, approachable and genuinely excited to help.

I was so blessed to find their team, after being oversold and given the runaround by ""the premier"" wedding boutique in Columbia, South Carolina. Wondering into the NY Bride store bewildered by my previous experience which left me with half the wedding attire I ordered (and paid for) and a dress ttwo sizes too small, the ladies in Charlotte took me in, helped me complete my look, outfitted my bridesmaids, and even took on my ""mess of a dress"" as a pet project.

In just two short months, NY Bride had delivered all 8 of my bridesmaids dresses (to each individual girl), found a custom beaded belt to take the place of the one ""the premier"" store in SC could not deliver, and managed to custom fit my dress, such that I felt beautiful, confident and ready to walk down that aisle.

I highly recommend you get your girls together and head on into NY Bride. You will NOT regret it.

LiLBits26

10/23/2008

Provided by Citysearch - 
Overall
Pretty Pretty Jewelry!!

Not only do they have beautiful dresses, but they have the very best accessories. The prettiest jewelry I have ever seen!! It doesn't matter where you bought your dress, if you are looking for gorgeous, one of a kind pieces you should check out NY Bride. They carry several different jewelry designers and you can customize just about anything!
P.S. They also have adorable shoes!!

UNCBride

07/26/2008

Provided by Citysearch - 
Overall
Best Bridal Shop in town!

I went to most all of the bridal boutiques in Charlotte, and New York Bride Loft was by far the best experience. It is such a cute shop with stunning dresses and the friendliest staff! I would recommend this shop to any Bride-to-Be looking for a memorable experience and a gorgeous dress.

cltgirl

06/12/2008

Provided by Citysearch - 
Overall
Best Bridal Store in Charlotte!

This is the first store I went to on my search for a gown and I am so glad, made the process much less stressful! I had such a great experience, the dress selection is great and the girls are so helpful. I love the urban loft feel of the store. They have high end designers, but also offer some lower priced options.
I like to shop around so I went to pretty much every other store in Charlotte, some good experiences and some terrible ones. But I went back to New York Bride to get my dress....first one I tried on actually! My dress came in early and fits great, barely needs alterations.
You are supposed to make an appointment, but that's true of most nice bridal stores and I have had no problems getting in when I wanted to. You want the personal attention anyway.

I highly recommend this store!

dmh101

06/02/2008

Overall
WONDERFUL DRESS SHOP

I purchased my wedding dress/veil here and the entire process was wonderful. Finding and purchasing my dress was one of my favorite aspects of wedding planning. Their supply of dresses is fabulous - all of my favorite dresses were at this store (and I visited many stores). The ladies at NY Bride were extremely accomodating (I visited multiple times to show my mother/mil/friends the dress that I had chosen) and always friendly. My dress came as promised and on time. I used the dress for my bridal portrait and they did a wonderful job of cleaning/pressing the dress after the portrait (which was outdoors) and before the wedding. I absolutely loved my wedding dress and I know a big part of that feeling was the ease with dealing with NY Bride. I highly reccommend NY Bride to any bride looking for a fabulous gown and a great dress-buying experience.



*My positive feelings about this store were furthered after watching my friend deal with a nightmare dress shop (I won't mention their name here - but I will rate them so that others will stay away).

lindssk

05/07/2008

Provided by Citysearch - 
Overall
Excellent service!!!!

I had dreams about a dress i saw in a magazine- and ny bride is the only place in charlotte that dcarried that designer. I made an appointment with them, and my MOH went with me. The space is amazing- I loved the way the dresses were diplayed downstairs.
Krista was helping me- and she was super nice and very knowledgeable. They carry the best bustier i have ever tried on- not too thick to fit under a dress- and i have a large chest and it seriously lifted chest to a place it had probably never been- and it was comfortable- and made my tummy smaller. Best bustier ever!!!
Anyway- I tried on a few dresses and i found one i really. really liked. We talked about changes that could be made and she called the designer right then to see how much a fabric change would be. I decided to go back to the place that had the dress that i liked at first and i ended up getting that one instead- but- i wonder if i am going to have regrets now- especially since the place i got my dress has horrible reviews.
But- I did end up getting the bustier from ny bride and i highly recommend them- even though i didnt get my dress from there- i almost did- and they are extremely friendly and knowledgeable- and they have some cute shoes- but i havent gotten that far yet :)

Dressshopper

04/12/2008

Provided by Citysearch - 
Overall
Dismissed and disgraced

My two best friends drove 4 hours from the coast to shop Charlotte's bridal boutiques. This was our last stop of the day and I must say I wish we had skipped it. The woman who ""helped"" us was closing early, so maybe we should not have taken her up on her offer to come in and look as we were most certainly not welcome. The shop is well maintained and the dresses (that we had time to see) were beautiful. I strongly suggest an appointment if you are considering this boutique. Drop ins are not welcome.

yeroc7

01/04/2008

Provided by Citysearch - 
Overall
Best Bridal boutique!!! Great Service!!!

This was the best bridal shop I went to! My mom came into town to go wedding dress shopping with me for the first time and NY Bride Loft was the first stop we made. I called to make an appt. a week earlier and they were very accommodating. They make appts. so your visit is personalized. Suzanne (owner) was extremely friendly and welcoming as soon as we walked in the door. She took us upstairs, where all the dresses were, and made us feel very comfortable. The space is amazing, exposed brick walls, high ceilings, intimate, great lighting and ambiance. She has a great selection of dresses and designers. I told her my vision for my dress and showed her pictures of what I liked and she went from there. Showing me dresses that she thought I would like along with dresses she thought would look good on my body type. Some I thought I wouldn't like that she picked out actually looked good. She knows what she's talking about! She made my first experience GREAT and I wouldn't have wanted it with anyone else. I went to probably 5 other bridal shops and tried on nearly 50 dresses, but when it came down to it I knew I had to purchased my dress from NY Bride and Suzanne. Now the dilemma was which dress...I called Suzanne and she made another appt. with me a few days later so I could try on the narrowed down dresses. With her wonderful help I made a decision and I'm so HAPPY I went with her and NY Bride! She has many wonderful ideas, some of which included sentimental things I had and wanted to incorporate. I would recommend Suzanne and NY Bride to anyone. Each visit has been fun and exciting. Suzanne has become more of a friend than a sales person. Thanks so much Suzanne!!!!!!!!!!!!!! She also has wonderful veils and accessories!

rjnecess

06/01/2007

Provided by Citysearch - 
Overall
Don't go there.

The ladies who work here need to be reminded that they indeed are in the service industry. Respect is not a word in the NY Bride vocabulary.

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