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Business Description
Founded in 1947, National Car Rental is one of the world s largest rental car companies and serves popular domestic and international travel destinations through a network of more than 2,000 locations in the United States, Canada, Europe, Latin America, the Caribbean, Asia-Pacific, Africa and Australia. In 1966, the company equipped its regional reservation offices with the Telemax computer system, officially becoming the first car rental company to bring computers into daily reservation operations. Its frequent renter program, Emerald Club, offers various travel benefits and unique services. National Car Rental is a wholly owned subsidiary of Vanguard Car Rental USA, a worldwide organization with more than 3,200 locations in approximately 80 countries and a domestic fleet of over 217,000 automobiles. Headquartered in Tulsa, Okla., National Car Rental maintains a location in Charlotte, N.C.
Hours

Regular Hours

Payment method
visa, amex, discover, master card
Location
Charlotte Douglas Intl Airport
Categories
Car Rental, Truck Rental, Trailer Renting & Leasing

COUPONS & DEALS

No coupons available

Reviews

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Macy L.

02/21/2017

Overall
Selection
Service

I am an Emerald Club Member and travel EVERY week for work. This week at the Charlotte Airport I picked up my rental. Car was just washed, still dripping with water and keys were in it. As I drove away from the airport I notice a VERY unpleasant smell.. Very strong and could not even be masked with the windows down. When I parked I further investigated the car.. I was even more disappointed. The center console had trash in it. Every door had splashes of something on them.. The back passenger door had a white film over the side compartment.. There was trash under the driver seat and the outside of the car was poorly poorly washed. I was NOT happy with this rental.

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Blake F.

01/09/2017

Overall
Selection
Service

I have been an Emerald customer with National for almost 20 years and rent exclusively from them or Enterprise. During the week between Christmas an New Years 2017, I rented a car for 2 days using my Emerald points. My rental should have been free plus taxes for the 2 days. Instead, I returned my car 17 minutes late on the second day and was charged for a third day. I have spoke with customer service twice about this with no change. It is their new policy. My next rental may be with another company. Not happy at all.

Carolyn B.

01/05/2017

Overall
Selection
Service

I am a Emerald Executive Customer and simply choose National Rental Car because of their Emeral Executive Aisle, I can choose any model or style vehicle. I chose
a 2017 Ford Exepedition and it drove very smooth. My only concerned moment was that only Charlotte Douglas International Station now charges a $200 Authorizations for both Credit Card Customers and Debit Card Customers. DFW, SFO, LAX, and DTW other larger stations didn't Charge or/Authorize holds my traveling and renting.

Boyd P.

12/19/2016

Overall

Went to my row, found a car and left. NO hassle and very easy. Attendant was very nice. Will definitely use National again.

Dell H.

11/29/2016

Overall
Selection
Service

If you like any hassle at all, don't use National. There is NO hassle at all there. Get in and you are off. Bring back, get out, and you are off. Repeat, NO HASSLE at all.

Helder L.

11/23/2016

Overall
Selection
Service

The best car selection from National that I have been to. Service is great, staff is very friendly and always willing to help.

Richard S.

10/15/2016

Overall
Selection
Service

Easy to do business with. Great car selection. Maps as well as local knowledge of where to go and how to get there. Great experience.

Amy K.

10/13/2016

Overall
Selection
Service

The National staff in the garage at the Charlotte airport is absolutely the best! Always friendly and helpful. During my last trip there, I was looking for a specific model, and one of the National employees asked if he could help me. When I told him what I was looking for, he said he had one "downstairs" and went to get it for me immediately. Less than 5 minutes later, I was on the road in my vehicle of choice.

Justin L.

10/11/2016

Overall
Selection
Service

Really enjoy National's service. The ease of picking up and returning rentals is a blessing if/when getting in and out of the airport is a priority. Staff is always pleasant and will even suggest nice places to get authentic local foods when asked. Cars are always clean and don't have any marks or damage that you have to worry about being blamed for. Thumbs up!

Luke P.

09/30/2016

Overall
Selection
Service

Emerald Club member, very pleasant experience. They had a great selection and service was spot on. I was in and out really quickly. I have never been through a car rental process both pick up and drop off that fast.

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