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Business Description
In a nutshell: Morris-Jenkins is a family-owned and operated air conditioning and heating company established in Charlotte in 1958. And everything we do revolves around our customers. We believe: * Anything worth doing, is worth doing right the first time. We do not cut corners. The right thing to do is always the right thing to do. *The little things matter. We give you everything you want from an air conditioning and heating company: Talk to a local person, not a machine Quick, same-day service Appointment times that are convenient for you Never pay extra for late-night or weekend service Our people are our most valuable asset Our employees aren’t just the face of our company; they are the company. So finding and keeping the best people is our top priority.
Hours
Mon - Sun 6:00 am - 12:00 am
Services/Products
Air Conditioning Repair, Maintenance, and Replacement (All Brands) Furnace Repair, Maintenance and Replacement (All Brands) Heat Pump Repair, Maintenance and Replacement (All Brands) Water Heater Repair, Maintenance and Replacement (All Brands) Tankless Water Heater Repair, Maintenance and Replacement (All Brands) Plumbing Service and Repair Whole House Water Filter System Installation
Brands
All major brands
Payment method
paypal, all major credit cards, amex, discover, visa, mastercard, check, debit, financing available
Neighborhood
Eagle Lake
Other Email

Categories
Water Heater Repair, Building Maintenance, Water Heaters, Water Filtration & Purification Equipment, Air Conditioning Contractors & Systems, Heat Pumps, Heating Contractors & Specialties

COUPONS & DEALS

No coupons available

Reviews

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Van S.

07/31/2015

Overall

James Istre performed my service yesterday. He was right on time and did a great job. He was polite, professional, and very helpful.

Chuck C.

05/14/2014

Overall

I had them come out because my System was frozen and not working. They sent a tech out and by the time he got there my system was already thawed. He checked out the system for leaks and made sure it was fully charged. I told him something is wrong and that the system was not blowing very much air. He said that is how a split system works and it was good to go. Well one week later the system froze again, I let it thaw and let it go. it froze once again, I called them and asked why would it be freezing. I told the to send a tech out and check it out. Well the system just stopped blowing all together. I had another guy come check it out. It turned out that the split zone actuators were not working in fact one of them was not even wired and he showed me the wire hanging down from the actuator. In further inspection he found that one of the actuators was wired closed which ran the upstairs, hmm I told the guy from Morris Jenkins it was not blowing hard at all. Well this guy adjusted both actuators and wired up the one that was not wired up and it works great NOW. I think the Techs at Morris Jenkins need to do a little more due diligence when diagnosing a problem. He wasted my time and caused two additional miserable nights of sleep. Lesson Learned...

Henning K.

10/28/2013

Overall

If I could choose 0 stars, I would give 0 stars. From my point of view, very bad, very questionable quoting practices by Morris-Jenkins.



I asked them to come out to my townhouse to check the re-installation of a new thermostat. They came out, and quoted the "lowest cost" thermostat for $265. Asking what model it is, they said Honeywell 5000. I checked online, took me 5 seconds while on the phone,, and see this model is $44.99 new retail with full warranty. That's a $200+ or 488% MARKUP !!



After asking if I can buy it myself and they install it?

"No".



Even if it is the same brand/type/model, in original unopened packing?

"Yes, not even then".



Why not?

"We can only stand behind our work if we install the components we bring ourselves"



In other words, their profitable markup model wouldn't work.



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The next item he quoted was a dual capacitor, for $388.

I told him, let me get a second opinion and have the feeling that this item might also be marked up $200.



He was short-lipped from there and "thank you good bye".



I checked the capacitor, and figured out I was wrong. This item is not marked up $200, it is marked up $368, retails $20 new with warranty....



------



Why these practices?

Not amused.

tictacdontstop

11/19/2012

Overall
David was great. Very nice and...

David was great. Very nice and helpful. Explained potential issues and offered advice on how to prevent future problems. Extremely friendly and easy going. He was prompt and took great care of us!!!

newbelmont

11/12/2012

Overall
Just great service. From the i...

Just great service. From the initial call by me, was given a 3 hour window, (8-11p.) David arrived about 9:45p, had a feeling he knew what the problem was, in and out in less than... 45 minutes. Thank you!

daylightcome

11/08/2012

Overall
David was very nice and inform...

David was very nice and informative. We will certainly continue to use Morris-Jenkins in the future.

backatit

10/30/2012

Overall
The guys were nice and friendl...

The guys were nice and friendly and explained what was wrong with my unit so I could understand.

johnzatch

10/22/2012

Overall
Morris Jenkins is awesome. Ver...

Morris Jenkins is awesome. Very professional and thorough. MJ always does an awesome job.

zach704

10/17/2012

Overall
John investigated to find out ...

John investigated to find out why my system shut down. Found out what it was, fixed it - tested it and told me NO CHARGE as my system was just serviced a month ago. THANK YOU! You guys rock!

heartsracing

10/11/2012

Overall
My experience with Morris Jenk...

My experience with Morris Jenkins has always been very pleasant and very satisfactory. I would not hesitate to recommend your company to everyone.

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