In mybook® Services Collection (edit)

Added to your services collection.
Removed from mybook!

We took this business out of your services collection.

Liberty Mutual

Map & Directions
(1 Review)

7401 Carmel Executive Park Dr Ste 220, Charlotte, NC 28226

(704) 544-9789

18
YEARS
IN BUSINESS
Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

Hours

Regular Hours

Office Hours: Monday-Friday 8:30-5, Saturday (By Appt.), (Evenings by Appt.)

Extra Phones

Phone: (704) 544-3970

Phone: (704) 542-4169

Primary Phone: (704) 542-4169

Fax: (704) 542-4169

Fax: (704) 544-3970

Brands
motorcycle insurance
Payment method
master card, visa
Neighborhood
Carmel
AKA

Liberty Mutual Group

Liberty Mutual Insurance

Categories
Insurance, Homeowners Insurance, Life Insurance, Auto Insurance

COUPONS & DEALS

No coupons available

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

Maria M.

02/11/2016

Overall

I've been with Liberty Mutual for 12 years. During the recession, I became unemployed. Sometimes I was late (no more than two weeks late). They reported me to the state of North Carolina Insurance for "lapse of coverage" when I did not even lapse my auto insurance. My insurance was never canceled. I never got into any accidents or filed a claim the entire time I was with them. This was very hurtful that they woud make a false reported to the state of NC. So this year, I cancelled. They charged me over $200 to cancel my insurance.



I would think that loyalty would mean something. THE CUSTOMER SERVICE IS NOT GOOD, I WILL NEVER DO BUSINESS WITH LIBERTY MUTUAL EVER AGAIN. I WOULD NOT RECOMMEND ANYONE DO BUSINESS WITH THEM. Those commercials you see on tv are misleading. Their rates are NOT competitive. They go up on their rates. You will end up paying high premiums. They do not value good customers. Do not trust this company. And the local office sucks!

Feedback