Jim Dickerson Co.
7832 Pence Rd, Charlotte, NC 28215
01/10/2012Provided by Citysearch -
BEST plumbing company -- Customer Service in calling in service was wonderful. Received a courtesy call letting me know plumber was on the way. Jo (the plumber) was totally professional,friendly, thorough, knowledgable and informative. Our probem was resolved quickly and cost was very reaonable In our society today when you are treated with kindness and respect it leaves you with a happy feeling in your heart.
10/26/2011Provided by Citysearch -
The level of service that Marty gave me was outstanding. She listened once to my problem and started working immediately in soving it. She acted as my liason with Whirlpool and was a problem solver of the highest degree. She is a very pleasent and personable person and a jewel of an employee.
08/10/2011Provided by Citysearch -
Long story short, had a water heater installed by Home Depot contractors that pooped out after a year and a previous repair from Whirlpool. Come to find out, that water heater was recalled! HD was VERY slow to respond and Jim Dickerson Plumbing came highly recommended by several of my neighbors. Dickerson plumber was here within hours of my call and I had hot water again-same day. Will use them from now on!
08/06/2011Provided by Citysearch -
I called them when my waterline was leaking in my front yard. 1st thing,I was surprised to learn that they could come out the same day, 2nd the technician arrived on time and was able to fix my problem before guests arrived. Thank You and I will be seeing you in the future.
08/04/2011Provided by Citysearch -
We've had such a wonderful experience with Jim Dickerson Plumbing & Electrical while working on our house which required a total make-over! After 25 years we were doing EVERYTHING (bathrooms, kitchen, laundry room, & total complete wiring with installation of lighting fixtures) and Dickerson Plumbing worked with our CRAZY schedule including working around other workers at the same time! Plumbers, electrician, painter, carpet installers and kitchen flooring...never once did I get a bad attitude or excuses...they were here when we called & like I said worked during all the MADNESS! Even Jim himself came out to help & check things out to make sure everything was perfect! Thank you, Jim Dickerson Plumbing & Electrical! Thank you to all the wonderful staff in the office as well! Completely & Totally Satisfied!
08/01/2011Provided by Citysearch -
They installed my garbage disposal and had to fix it a year later. Didn't take responsibility for that fix so I paid both invoices in full which totaled over $400.
Then called because the disposal was stopped up, they sent someone out who plunged it for a minute, and they charged me $140. Upon disputing the outrageous charge I got mild cooperation from their secretary, but Jim himself was extremely rude and threatened to lien my home and in his words said ""it only costs him $6 to lien it"".
It is important to note that I wasn't trying to avoid payment, only trying to get him to a more reasonable, fair number - especially considering I had already spent so much on a disposal. I highly recommend NOT using these guys.
05/09/2011Provided by Citysearch -
My 1st experience with Dickerson Plumbing was in 1995, we just arrived in Charlotte, and we needed some help with our new home purchase.
They were recommened, they did a lot of work for us, new bathroom in our basement, our bathrooms upstairs, they were wonderful.
This year I needed HELP, and they were there for me.
There workers are so courteous, and freindly. And these being hard times for everyone, I needed help with paying, AGAIN they were there for me. Jim and Debbie
are wonderful people. I can't say enough about them.
If you need any plumbing or electrical work, I would recommend them HIGHLY! Thank you again.