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Jackson Orthodontics

(20 Reviews)

13527 Steelecroft Pkwy Suite C, Charlotte, NC 28278

(704) 464-0696

Today: 10:00 am - 6:00 pm
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The Art of Creating Beautiful Smiles

General Info

At Jackson Orthodontics, our goal is to provide a comfortable and fun environment for our patients and their families. Everyone is a unique individual, and Dr. Alfred Jackson creates the best smile possible for each patient. You’ll receive a customized treatment plan, specifically designed with your goals and needs in mind, and personalized attention at each and every visit.

BBB Rating
BBB Rating and Accreditation information may be delayed up to a week.

Regular Hours

Sat - SunClosed

Extra Phones

Fax: (704) 464-5644


We provide Comphrensive Orthodontic treatment for children and adults.  We strive to provide great patient care in a professional and fun environment. The treatment options include traditional braces, Invisalign, and self-ligating braces. 

invisalign teen
Payment method

We are located in Charlotte's Steele Creek area convenient to all areas of Charlotte, Lake Wylie,SC, and Fort Mill, SC. 

Steele Creek

American Board of Orthodontics

American Association of Orthodontics

American Dental Association

North Carolina Dental Association

Lake Wylie Chamber of Commerce

Charlotte Chamber of Commerce

Dental Clinics, Orthodontists, Dentists
Other Information

Parking: Lot

Specialties: Teeth Straightening

By Appointment Only: Yes


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Unknown U.



if I could give 0 out of 5 I would!MONEY SHARKS DO NOT GO!!!!! worst experience ever with Jackson Orthodontics I started seeing him in may 2015 appointments were fine, long story short there was a estimate of over $5,000.00. save your money do your research!!!! find the dentist that has the patients best interest in mind NOT THESE GUY THEY ARE THE WORST I found this all out after I moved, you see I only had seen them for when they put the braces on and two appointments after that I left (one month and a half out of the 18-24 months predicted ) . They had already taken half of the money $750 from my insurance company and 3 payments of $145.00 plus the $500.00 down but I had to move to another state personal reasons, I tried to go to another ortho in MD in 11/2015 but I came to take out the other half of my insurance money $750...$1,500 total and Jackson Ortho took the other half and now a year later they are trying to get the full amount of money for SERVICES THEY NEVER PROVIDED!!!!!!!

Amanda M.



We have been coming to Dr. Jackson for a couple years now and love him and his office staff. The staff is always very friendly and knowledgable. Dr. Jackson is always caring and does a great job of easing my son's fears. I highly recommend them!

Jayla C.


My visit

I had a great experience In the office today. The staff was very accomidating to my schedule today.

Steven W.



Jackson Orthodontics has an excellent team and have been very helpful throughout my braces process. I would highly recommend Dr. Jackson and his team!

L W.



i love coming to your office,everyone is so nice,i can't wait to start part 2 of my braces,but my mom said i might have to wait,i don't want to,can't wait for my perfect smile! THANK YOU! CALEB

Tre' M.


Say cheese

Simply put: Five months ago I had crooked teeth and quick to cover my mouth before smiling or laughing. In such a short time after getting braces , I feel more at peace with my laugh and myself. Thanks to Dr. Jackson and his wonderful crew my Laugh"IT " factor has sky rocketed to no return... Who knew something as simple as smiling could change a persons attitude and outlooksso quickly? (I rate this office a 20 out of 10) Thanks a million !!! J.T McSwain

Tara R.



My daughter, Gianna, got her braces in August of this year. She was so scared because all her friends who already had braces told her that when you go back to get them "tightened" that it really hurts. She has not had one appointment that has caused her any pain. Dr Jackson is such a nice person and he works so well with kids. I would never go anywhere else.

Lorena D.



Dr. Jackson is a great doctor, always smiling, kind, thoughtful and generous, in his practice and in our community. He is a mentor to a group of boys from our area and even thou he has no school age children, he also volunteers his time to our local school. Dr. Jackson has many appealing incentives for children and teens to help them do a great job maintaining their teeth and braces. Dr. Jackson does a great job educating the patients and parents about everything going on with the treatment, that way there are no surprises and everyone feels more comfortable. My daughter was very worry and concern about living the next few months with braces and/or feeling pain, but Dr. Jackson reassure her and explain everything in such a caring way that made her feel at ease. She even thinks braces are cool now!! The staff is always very courteous and professional. The office is the kind of place my children don't want to leave, with a mini cinema, video games, hot cocoa and coffee, even as a parent you will wish they would keep the kids in the back a little longer. They have a state of the art check in system and they make it very easy to stay connected online. We are very thankful he chose to set his practice so close to our home!

Tynan I.



Dr. Jackson and staff are not only an important part of the Steele Creek community, but make receiving orthodontic treatment actually fun. I became aware of Dr. Jackson's practice though his involvement in my children's schools (before I even started seeking treatment for my pre-teen daughter). Witnessing the friendliness and professionalism of both him and his staff first-hand after seeking treatment for my daughter made me decide to take the plunge and also receive adult braces, myself! Being in this journey together with my daughter has been a very special experience, and I can't think of a practice I'd rather be working with, or know would treat us as well as Jackson Orthodontics. I look forward to continuing to work with them as my daughter and I get closer and closer to our perfect smiles--we love being part of the Jackson Orthodontics family.

Katina D.


New satisfied patient

I've heard the painful stories about braces and was referred to Dr Jackson by my son's teammate parent. His experience getting braces has been less stressful due to the staff's expertise and Dr Jackson's professionalism and the way he gets to know his patients. Jesiah enjoys the atmosphere of the office even on the days he's getting a new wire!

Toshia S.



From the beginning this practice has been amazing. The consultation was wonderful and informative. Dr. Jackson made sure that I was comfortable with the information we were going over. The entire staff has always been friendly. Dr. Jackson and techs are wonderful and conversational during adjustments. They even remember past conversations- what a way to make someone feel like more than a patient! Even when there seemed to be staff changes everyone that joined this family has been wonderful. Life happens and they totally understand. I have been late on a few occasions and they worked me back in. I don't make it a point to be late, but it was wonderful to have that understanding from a specialty office. I knew I would have to wait, but they still were so accommodating. I even had my daughter evaluated by Dr. Jackson. I can't forget to mention the extras- Jackson bucks that can be cashed in for treats of a wide sort, the Kuerig is amazing, the fun night and events they have, and last but not least the game system they have. I know that I will bring my children to this practice if and when they need braces! I am so happy for this practice! Every chance I get I tell people where I had my braces placed and how fabulous my experience has been.

Jennifer W.



Dr Jackson and staff are great. They have made the experience of braces for my son affordable, easy to schedule, and fun.

Cynthia L.


Awesome experience!!!!

If you are looking for a place with excellent service, Jackson Orthodontist is it!! The Dr and staff are always pleasant and very helpful. They wait is never long if there is a wait at all. They are focused on ensuring the patients are at ease. Taking the time to explain everything that will be happening and that the patient understands and Dr Jackson takes a lot pride in his work.

R M.


Kinia M

Dr Jackson and his his staff are simply great! From the beginning with the consultation appointment all the way through they have been very informative, helpful, flexible and friendly. My sons is more confident with smiling since he got his braces thanks to Jackson Orthodonics. I would highly recommend their services.

Kristy A.



My son started seeing Dr. Jackson last year and we have nothing but positive feedback for him and his staff! We were always welcomed with a warm, friendly smile and they were very mindful of our time in the office. Dr. Jackson always explained everything upfront and took the time to answer all of our many questions. We love Jackson Orthodontics!

Ashley M.


Jackson Orthodontics!

We absolutely love Dr. Jackson and the team at Jackson Orthodontics! They are always very happy and easy to work with. They are great with the kids and always makes them feel comfortable. We rate them a perfect 10 and we would refer them to all!

Danielle F.



We could not be happier with our experience with Dr. Jackson and his incredible staff! Two of our three daughters are under Dr. Jackson's care and they both adore him. Have you ever heard a kid say "YAY!" when they hear they have to go to the orthodontist?! My kids do! Even my moody teenage daughter loves going there and my sensitive 11 year old is always happy to go. We are so blessed to have found Dr. Jackson to take care of our girls' teeth!

Stacey R.



From the very first time we walked into Dr. Jackson's office to the last, it has been a lovely and positive experience for all the members of our family. We were always greeted with a smile, Dr. Jackson always took time to talk with us and show us the progression of Erin's teeth. The office is clean, organized, and we hardly ever had to wait long at all. I was also impressed that when I would call for a question, Dr. Jackson would personally call me right back. We couldn't be happier with the experience and Erin's beautiful teeth. Our son is next! Thank you Dr. Jackson and staff! You are wonderful!

Mary P.


Excellent Care

"My youngest son went through the complete process of wearing braces. We were always greeted very professional. The entire staff is helpful and politel. We will always recommend anyone to them."