More Info

6120 Brookshire Blvd. Suite X Charlotte NC, 28216

General Info
All the Large Brand Names at Local Home Town Savings
Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Services/Products
Carpet, Hardwood, Laminate, Vinyl, Ceramic Tile, Cabinets and Granite Countertops
Brands
Beaulieu, Bruce, Dal Tile, Florida Tile, Harris Hardwood, Mohawk, Quick Step, Salem Carpet, Shaw, Somerset, Stainmaster
Payment method
all major credit cards, check, financing available
Location
New Showroom 6120 Brookshire Blvd. Suite X�?� Charlotte NC 28216
Neighborhood
Coulwood West
Amenities
Associations
Categories
Other Information

Parking: Lot

Services: <p>Carpet, Hardwood, Laminate, Vinyl, Ceramic Tile, Cabinets and Granite Countertops</p>

Reviews

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debbieharmon24
Edited: 01/12/2017
Overall
Thanks Imperial

I can't say enough about my new floors and how great they look. Before the rooms looked old and way out of date. We painted but still didn't look the way we wanted them to. We were at the Bi-Lo up the street from our home and saw the flooring store there and thought why not drop in and see what they had. Boy were we pleasantly surprised with the large selection. We were helped by a gentleman with years of experience in flooring, helped us pick out carpet and laminate we could afford. Schedule a time to come out to measure and had us a quote in a few days. We did shop around some and found dollar for dollar they would be the best for us. We put down a deposit and within a week they were installing out new floors.The salesman told us what made their company stand out from the other were not always the cheapest price but their knowledge of flooring and the quality of the installation. He was right a hundred percent.

The box store had people working in the flooring department that were clueless, and wanted thirty five to forty five dollars to come out and measure and then we would have to go back to the store to get our quote and if we didn't go with them we were out the measure fee. Even with their installation special of 139.00 dollars they were more with all their add on's. We also try an in home sales company we have seen on TV they said buy one room and get two free, it true there's no such thing as a free lunch, and we found out there's not no free carpet, their price was three times higher than all the others and the salesman didn't know anything about flooring other than how to sale it.

We checked the internet and found Imperial floor coverings web site and that made up our minds. We decide to go back to where we start because they acted like they cared and most of all knew what they were talking about. Long story short, save yourself time and money by calling Imperial floor coverings.
Thanks guys the best experience I've had in years dealing with a home improvement company.
Soon as my tax return comes back I'm going back for ceramic for my bathrooms.

lorismith62

09/03/2013

Overall

Imperial Floor Coverings did a great job.

They did our floors and they are wonderful to deal with.

We had 50 Floors and Empire today come out and give us quotes and both were very high and wanted us to close the "deal" right then, very high pressure sales. So glad we passed. Imperial Floor Coverings was honest and didn't try to make me buy on the spot. The price was fair and showed us many samples and explained how the other companies send sub contractors out to sale and it's all part of their commission. More like how stupid do they think a customer can be.. Never buy from a company or companies that tell you they are "giving" you 60% off or buy one get one free, that's total BS. Plan and simple. Thanks Imperial Floor Coverings, we love our carpet.

randalljen

05/02/2013

Overall

Very Pleasurable, from the estimate to the installation. We had Imperial Floor Coverings added hardwood to 2 rooms and refinish all the other hardwoods last week and all I can say is WOW, they look brand new and the crew did everything we ask them to do, covered everything and were in and out in no time. Attention to detail was a must and these guys didn't miss anything.

Great job and I had 3 quotes and they were the middle of the road. I will be sending picture to their facebook page soon.

Thank you Imperial Floor Coverings from my wife and I.

Ray J.

Overall

These people are EXTREMELY RUDE!!!! My husband called them today to ask some simple flooring questions. When the person answered the phone they simply stated &amp;amp;amp;quot;Hello&amp;amp;amp;quot; he wasn't even sure if he was talking to an actual business. He asked them what kind of work they did just to make sure he was talking to a flooring company and they had the audacity to say &amp;amp;amp;quot;Just tell me what you want&amp;amp;amp;quot;. My husband politely told them to have a nice day and hung up. Not very business friendly, we can spend our money with someone who wants it.

claimed iconBusiness Response04/22/2013

From the owner: Please didn't believe this review: #1 I don't fully understand what &quot;&amp;quot&quot; even means! Please understand if you call any company selling flooring and ask questions like: how much does it cost to do a room of carpet or how much does it cost for labor? The answer will be the same as we tell everyone: until we come and measure the room and what material is needed and what labor needs to be done is the only way to give a price to cover everything needed. If your calling around trying to price something without details you'll never get a true price for material and labor, sight unseen is a job ever to get done. Please call us and see for yourself. To cricket.m please call anytime to schedule an appointment.

This listing has been claimed by a business representative.
APack

03/10/2012

Provided by Citysearch
Overall
Not trustworthy.

First, this post will come down if things are made right with Alan. But second, he never paid for work I completed and probably never will. I felt that the job I did was fair, honest, and in good workmanship, and I resolved any and all issues.

ray03031

10/26/2011

Overall
MISREPRESENTATION BY FLOORING ...

MISREPRESENTATION BY FLOORING UNITED USING IMPERIAL FLOOR COVERINGS.

DO NOT USE FLOORING UNITED



PLEASE GO TO WWW.IMPERIALFLOORCOVERINGSCOM

7 0 4 3 9 4 4 0 0 5

6 1 2 0 BROOKSHIRE BLVD CHARLOTTE 2 8 2 1 6

dleeharmon

09/20/2011

Overall
Just got our new cabinets in a...

Just got our new cabinets in and we can't express how much we love them. The counter tops are a tan brown and look great as well.

We love the craftsmanship and all our friends say what a great job the guy from your company did.

I hope do get more done soon would love to update our master bath next.

Thanks again on a great job.

Please if you have taking the time to read this you should pick up the phone and call them today.

We can't say enough about the great price and service we received from everyone at imperial floor coverings.

dleeharmon

08/10/2011

Overall
The staff at Imperial Floor Co...

The staff at Imperial Floor Coverings are so knowledgeable. Great pricing and the installation was just as good. Thanks so much for all the great work and thanks for working around our schedules. We will be back to do our bathrooms next.

We are also looking at our Kitchen cabinets we really like the cabinet display in your showroom.

MJ 88

06/15/2011

Provided by Citysearch
Overall
Really Great Flooring and Carpet Company!!!

I got NEW carpet installed in my home last week end from Imperial Floor Coverings, and I love it!! The carpet looks GREAT and the workers did a good job. They got the carpet down in a reasonable time and cleaned everything up after the job was finished. I'm a happy customer. Thank you!! Margie

Details

Phone: (704) 634-9630

Address: 6120 Brookshire Blvd. Suite X, Charlotte, NC 28216

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