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Hendrick Honda

Map & Directions
(52 Reviews)

8901 South Blvd, Charlotte, NC 28273

(704) 552-2090

CLOSED NOW
Today: 1:00 pm - 5:00 pm
Tomorrow: 9:00 am - 8:30 pm
27
YEARS
IN BUSINESS
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

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General Info
Founded in 1991, Hendrick Honda is an automobile dealership specializing in the sale and service of new and pre-owned vehicles, including cars, vans, sport utility vehicles and trucks. The dealership has a pre-owned inventory of various brands, including Ford, Hyundai, Nissan, Volkswagen, Dodge, Mitsubishi, Acura, Lexus, Buick, Toyota, Chevrolet, Lincoln, Chrysler, Mazda, BMW, Jeep, Pontiac and Cadillac. It is an exclusive dealer of Honda and offers various models, such as Accord, CR-V, Element, Civic, Pilot, Odyssey and Ridgeline. Its service department covers basic maintenance needs of vehicles. The dealership s parts department stocks genuine, manufacturer-recommended parts and accessories of various brands. Hendrick Honda s finance department offers a variety of financial solutions to its customers, including sales, leasing and credit options. Located in Charlotte, N.C., the dealership also operates a collision center.
Hours

Regular Hours

Brands
Honda
Payment method
debit, check, cash, all major credit cards
Neighborhood
Sterling
Languages
English, Spanish, Vietnamese
Categories
New Car Dealers, Used Car Dealers, Auto Repair & Service
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Reviews

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Sherry M.

07/09/2016

Overall
Expertise
Professionalism
Selection

I found a Civic that I loved and was approved for on a Saturday. I traded in my VW Beetle for $1000 down payment. Then 3 weeks later my financing supposedly fell through. It was in my contract for me to return the Civic in return for my VW. Well, they already sold my VW. I made them aware of the paragraph 4 on the back of the contract, as well as on the addendum. Matt didn't even know it was written there. I had to show him. They quickly found my car in Statesville. They told me it would be returned the next day. I called all day, left voicemails. They dodged my calls. Finally at 5, I went to the dealership and demanded my car. When I got it back, the windshield was busted, the window won't roll up, the interior door panel is ruined. When I questioned them about it they told me they had nothing to do with it. They weren't supposed to sell my car in the 1st place. Until the financing went through. They told me to leave or they would call the police.

Review ImageReview Image
Autumn H.

11/04/2014

Overall
Hendrick Honda

Jim Burrows is awesome. I recently moved to Charlotte from the Midwest and he made me feel right at home (away from home). He took care of me (and my car) and made sure to make the experience personal and with his time/effort to explain things to me in such a way I would easily understand. I will come back for services!! Great guy and an awesome place for wonderful services!

Antonio P.

09/13/2014

Overall
Excellent Team Work

Mike Gross and John Tatum did an excellent job switching me over from my Civic to an Accord showing both patients and knowledge and must of all dedication.

Kay R.

09/11/2014

Overall

Scot Wendell was wonderful, much better than my last service tech who ignored me. I appreciated his kindness, thoroughness, wisdom, and expertise. Also appreciated the e mail recap he sent! Wish everyone were as helpful as he!

Josh L.

09/10/2014

Overall
Clarissa Parks was very helpfu...

Clarissa Parks was very helpful in getting my car serviced, an itemized list of suggested repairs was provided and the ones that I wanted to be repaired that day were taken care of promptly.

Angela W.

09/07/2014

Overall

Dave Thomas is a top notch service tech. He is very knowledgeable on the Hendrick Honda Dealership and their vehicles. I have always gotten great, honest service with him and I will continue to take my 2003 Honda CRV to him. Thanks Dave for always looking out for me!

Gene A.

09/02/2014

Overall

Joseph Walker was great . Helped finish a used Certified car purchase. Our second purchase from Hendricks.

Edie B.

08/29/2014

Overall

I have now purchased 4 cars from Charlie Myers over the last 19 years. He is a very professional salesman, a friend, and is never pushy. He goes out of his way to make a great deal, to respond quickly and to make the buying process easier.

Frances F.

08/27/2014

Overall

Very pleased with my service visit with Donald Gunn. He set up the appointment at a time that worked with my schedule. I was amazed he knew my name when he came out to take my car back for servicing . He was right on the money, time wise, saying about I-I 1/2 hours for the service (it was ready in an hour. We have been customers with Hendrick Honda for about 14 years and have always been more than pleased with this customer service, Don Gunn continues the considerate care we have always gotten

Tim H.

08/21/2014

Overall

My wife and I had a terrific experience purchasing our new 2015 Honda Pilot at Hendrick Honda. Richard Peacock - sales, Sean McLane - sales manager, Matthew Ricks - General manager, and Mary Jo Lane - Tag & Titling, gave exceptional service during this sale. Kudos to the entire team.

Michael P.

08/17/2014

Overall

Great experience with Carlos Coyle. Although the car sold itself and we had done a lot of research, the process was quite pleasant.

Thanks, Carlos.

Michael P.

Ashley S.

08/16/2014

Overall

My experience buying a car at Hendrick Honda was excellent. The customer service was superb, and I walked away feeling like I made a great purchase. Umberto was a pleasure to work with and he answered all my questions with ease. I'd recommend Hendrick Honda to anyone needing to purchase a vehicle. Ashley Silva

Larry R.

08/13/2014

Overall
I can't say enough good things...

I can't say enough good things about Hendrick Honda and Jim Burrows. Just had our CRV in for service and it is always such a pleasure to see Jim. He always has a smile on his face and goes over and beyond to make sure you are a happy customer. He's an outstanding asset to the Hendrick Honda Service Department. A happy customer for life!!

Brenda M.

08/12/2014

Overall

Another great visit at Hendrick Honda. Jeff Nall and his team have been taking care of my Pilot - quick check-in, excellent and fast service, and my car is always ready when promised. I will buy my next Honda from Hendrick!

brad.beatty.796

08/12/2014

Overall
10 year customer

Jim Burrows has been providing outstanding service for the 10 plus years we've been coming to Hendrick Honda. Jim is the BEST. SEE HIM UPON ARRIVAL.

Overall
Hendrick Collision

Darron at Hendrick took great care of me when a large tree limb fell on my car. The car shined brighter than when it was new. Even if something not quite like I expected it would be they are ready and willing to make it right. I would highly recommend them.

Whitney N.

07/23/2014

Overall

I have bought two cars now with this dealership. I also referred my sister to them and she bought a car as well. I also get my car serviced there as well. No matter the reason why I am there, it is always a great experience. Every time I am there everyone is very polite and always have a smile on their face. My most recent visit to get my car serviced wasn't any different. I was helped by Jeff Nall this past weekend when I had my oil changed and car inspected. He was very sweet and I was in and out of there in no time. As long as I am living with in driving distances I will not go anywhere else.

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