5349 Ballantyne Commons Pkwy Suite 800, Charlotte, NC 28277
TollFree: (704) 841-2101
Specialties: Extensions, Asian Hair, African-American Hair, Perms, Straight Perms, Curly Hair, Coloring
Parking: Lot, Self, On Site, Free
Bike Parking: Yes
Wheelchair Accessible: Yes
Price Range : Above Average
By Appointment Only: No
Good for Kids: Yes
I have been a customer at Fresh Salon since they opened. I started going there because of my coloriist, Lisa. She keeps my color perfect and the gray away! After each visit, my hair looks fantastic! My hair is healthy and shiny! I love the way she blows it out! People always ask where I go. I would recommend Lisa to everyone!
I came into the salon thinking that I will have the best experience and that everyone there knows what they are doing. I should have read the Yelp reviews, not just the Google reviews. The Yelp reviews seem really biased, and it's like most of those reviews are from people who work there or friends of the people who work at the salon. I had my hair colored there, got home and my hair was totally ruined. It looks as if half of my hair is missing. I liked by hair better before waking into the salon. Bad mistake.
05/17/2012Provided by Citysearch -
I have always had an infatuation with “BIG” hair, now keep in mind I naturally have a head full of hair. Seeing that I had virgin hair for over five years I had decided, back in Nove, to take the plunge and go even “BIGGER,” take a step back into the eighties, and get a PERM!!! Yes I said it a PERM!!
I was referred to FRESH SALSON after being told ""NO PERM FOR YOU"" by several hairstylists who were against/ intimidated to give a perm. When I arrived to FRESH I felt like I had arrived to a Destination Getaway Salon and Spa. The establishment is very trendy and unique, clean, well staffed, and I was greeted with a very warm welcome.
I had never been to Fresh, so by the luck of the drawl I was place with Regina for a consultation. Regina provided a very uplifting consultation with new ideas, techniques, and ways we could make my hair “BIG!” I was so excited about Regina’s suggestions and knowledge on perms that with NO hesitation we moved forward with a perm. I was amazed during the rolling process on her technique, layering methods, and alterations of the sized curlers. In past perms, back in my younger years, one sized curler was used in rows across my head.. Regina, knew exactly what she was doing to achieve the look I wanted.
Needless to say I have had my perm for 6 months now and it is still just as full and curly as it was when I left the salon. I hate to sound BIG headed, LOL since “BIG HAIR” was what I was going for, but, I seriously get a compliment daily on how lushes and natural my curls look.
I would recommend Fresh Salon to anyone who is looking to take a step back to the 80’s and go for the BIG HAIR! Ask for Regina too, she was awesome..
Fresh Salon is an absolutely great salon! All of the staff are very friendly, helpfull & greet you with a smile that makes you feel welcome. I have been going to Fresh since the day the salon opened and have always been very satisfied. My stylist knows what I like and knows what my fine short hair will do and what it won't. The atmosphere is very relaxing with the great color scheme. It's nice to go to a salon where the stylist and receptionist are happy to be there instead of looking like they would rather be somewhere else. The owners believe in continued education for the stylist and believe in good customer service and making their clients happy. Everyone should check out Fresh Salon.
As a long time patron, the excitement I felt on opening day has not waned.
Fresh Salon delivers everything the name suggests. The atmosphere is warm and inviting....the staff are top notch and cutting edge and Nikki & Adrena are a super combination.
In the years I have been visiting the salon (monthly!), I have never been disappointed. The conversation alone is worth the visit!!!
Fresh Salon is an upscale environment without pretension.
I have been a patron of Fresh Salon since it's opening day and have never been disappointed. Adrena is a top notch colorist, I get many compliments on my hilights and always have to recommend Adrena. Nikki does an awesome job with my short haircut that she has perfected for me over the years and I never hesitate to send someone to her, I know she will not disappoint!
I have tried other places, not because I was not happy, but because I was trying to save money in these tough economic times. With a short haircut I have to visit the salon at least every 5 weeks. The other visits were nightmares and I ran back to Nikki and Adrena and never regretted that decision! Nikki even touches up my hairstyle in between cuts with a neck or bang trim and doesn't charge me at all, she is a sweetheart. Everyone that works at Fresh Salon is friendly and genuine while being true professionals that truly know their craft.
05/12/2012Provided by Citysearch -
Because of the positive online comments I decided to give Fresh Salon a try but unfortunately my experience wasn't the best and I won't be back.
I arrived approx 5 minutes early; No one greeted me; The one person at the desk was talking to a potential new customer and never made eye contact with me; I sat down; A second person came to the front desk - never looked at me or acknowledged my presence; but finally said something and when I realized she was speaking to me I wasnt sure what she said. It was HAVE you checked in or maybe it was DO you need to check in. She slid a clipboard in my direction. It was already after my appointment time at this point. I quickly filled in my personal contact info and my SENIOR stylist appeared.
She started out friendly enough. But when I started explaining my haircut idea, she looked unsure; I pulled out a hair photo that I liked, and I showed her several other photos and what I liked about each one. She began to tell me why my hair would not look like the photos. I explained that was ok and that over the years I'd had my hair cut in every style and although I wasn't 100% sure about the cut I wanted now, I wanted her advice and did she think this or that would look ok and did she think she could do it. My thought: short on top, lots of layers, length touching shoulders or a little shorter was ok, with fringy or wispy ends, and uneven or angular bangs, but not shaped around the ears and not a bob. The more I tried to engage her in conversation to discuss the hairstyle, the more her facial expression seemed to tell me she didn't know what I was talking about, and the more quiet she became. BTW, this salon is very loud and the acoustics are not good for conversing with your stylist!
We went to shampoo. We returned to the chair. She was quiet. I spoke up and said I hope I didn't come across as really picky about my hair because I'm not - I just want something different. She reviewed with me what she was going to do: a short shag with some length and whispy ends. I said ok that sounds good.
She began cutting and although I wanted many different layers and she was doing a razor cut, it didn't take her long. She asked if I spent alot of time on my hair in the mornings and I said unless it's a special event I'm not one who takes alot of time with my hair. She used a brush and hairdryer to quickly shape and control my hair. She gave me the mirror and turned me around. I had to ask for my eyeglasses so I could see again - and - the hair was pretty but it wasn't what I wanted.
I wanted something a little more edgy and exciting - with more texture and probably more product. But there was NO WAY I was going to get into another ""discussion"" with her about how I envisioned the cut, so I said it looks good. ((Besides, I saw that it wasn't short on top and I had enough hair to get another haircut from somewhere else, if I decided to.))
She spoke quietly and smiled, looking very relieved and ready for me to leave.
I paid $75 including tip and I regret going to Fresh Salon.
Today - a week later, I got a phone call/message asking about my experience but I'll not call them back. Maybe they'll read this here.
04/20/2012Provided by Citysearch -
Regina and Nikki are amazing! I have spent so long searching for a good salon and this is it! I tell Regina the look I am going for, and she hits the nail on the head everytime! I have always been so happy with the color and friends have started to copy it! Nikki's attention to detail is incredible! I have never found a hair out of place. Everyone is so nice and so good at what they do. I am a customer for life! Thanks ladies!!
03/21/2012Provided by Citysearch -
I have been to 7 different salons over the past 5 years and this salon is by far the best. Adrena is absolutely amazing with color and Nicki gave me the best haircut of my life. The shop is extremely clean and the ladies at the front desk are extremely pleasant. Scheduling and payment is a breeze and they are always on time. Fresh Salon provides top quality service at reasonable prices and the salon offers an upscale feel without the ""stuffy"" attitude. I am so glad my friend recommended them.
01/24/2012Provided by Citysearch -
The #1 thing I look for in a salon is consistency. Consistency in the service, from the receptionists to the colorist & stylist. Fresh has it all! Adrena & Nikki have been my colorist & stylist for over 10 years. Both do an excellent job! I wouldn't trust my hair to anyone else. The entire ""Team"" at Fresh Salon is very friendly & knowledgable! The atmosphere at Fresh is casual & relaxing. If you're looking for the best....look no more. I highly recommend Fresh Salon!
01/10/2012Provided by Citysearch -
After reading and hearing so many wonderful reviews, I finally went and booked an appointment at Fresh... Regina did the most amazing job on my color. She took her time, explained throughly and helped keep the quality of my hair in great shape. The color turned out rich and beautiful. Next, Dustin helped me pick out the cutest med-length Bob... it was great to see the amount of work he put in to every little detail. Both ""teams"" were quick and fabulous. This salon is amazing!! Can't wait to come back, Thank you all
01/09/2012Provided by Citysearch -
Finally! After living in Charlotte for 5 years, I've found my perfect ""A Team"". Adrena does an amazing job with my color. Amanda's haircuts are fabulous. The thing I appreciate most about both of them is that they really listen to what I want. They ask questions to clarify what I've said and they make suggestions based on their professional opinions. Then they do what they say they are going to do! Always a good sign when strangers compliment your haircut/color. :) The location is super convenient. The front desk staff are always helpful and friendly. The prices are reasonable and the salon has a relaxing atmosphere. You won't be disappointed.
12/07/2011Provided by Citysearch -
I just had my second appointment with Regina at Fresh salon and I am very well pleased with Regina and the salon overall ! On my second appointment I had a cut with Nikki and she was wonderful, great energy and a great hair cut she knew just what to do with my hair! I have moved here from a big city in April and it was very hard to find a good Salon that knew just what to do and not rob your wallet at the same time!
I went from completely light to dark and I can't wait to go home and really see what everyone thinks! Thank you Regina and Nikki !
11/30/2011Provided by Citysearch -
I have been coming to Fresh for about 2 year now and I've never left disappointed. The atmosphere and attitude at Fresh is enough to keep me coming back, but the skill that these ladies and gentlemen have is state-of-the-art. My hair has never looked so...FRESH! ;)
11/20/2011Provided by Citysearch -
I have been looking for a colorist since I relocated here in March, and finally, after trying different salons, I found Regina! She is awesome! Everyone at fresh makes me feel so welcome...great group of people! Regina really knows what she's doing and listens and gives great feedback so that you will make the right decisions. I highly recommend Fresh and Regina to everyone!
11/15/2011Provided by Citysearch -
This is just a GREAT salon. Everyone that works at Fresh is as friendly as can be.
Sean Foley is amazing. I finally decided to cut all my hair short and really go for a completly new look.
Sean took the time to understand what I do for a living so he could make sure the cut he gave would be good for my profession but he also spent time asking me questions about my life outside of work: what I like, what fashion trends I like, etc. The cut he gave me is perfect and SO precise.
My hair is very thick and Sean spent the time to really work the cut so it would be easy to style. Best of all, he showed me exactly what to do so I could style my hair on my own.
He is just awesome!
11/10/2011Provided by Citysearch -
Regina rocks! My colorist moved to D.C. last spring and I was very apprehensive about trying to find a new salon and color professional... I went to Fresh on my friend's recommendation and have never looked back! Regina (unlike other stylists) listens and makes sure she's on the same page as you and always gives great suggestions making me look great (and natural) every time I leave! I have very thick, long, difficult-to-color, course hair so that