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Enterprise Rent-A-Car

Map & Directions
(23 Reviews)

5489 Josh Birmingham Pkwy, Charlotte, NC 28208

(704) 359-8884

OPEN NOW
Today: 4:00 am - 2:00 am
61
YEARS
IN BUSINESS
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General Info
Enjoy fast and easy car rental with Enterprise Rent-A-Car at our branch in Charlotte, NC. Just one of the 7,200 branches in over 30 countries helping with your car rental needs.
Hours

Regular Hours

Services/Products
  • Airport Pick Up
  • Auto Rental
  • Car Rental
  • Luxury Car Rental
  • Rent a Car
  • Rental Cars
  • Van Rental
Brands
Auto Rental, Car Rental, Luxury Car Rental, Rent a Car, Rental Cars, Van Rental
Payment method
amex, discover, master card, visa, cash, check
Categories
Car Rental, Truck Rental
Provided by

Reviews

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Candace B.
Edited: 02/05/2017
Overall
In and out QUICK! I've used ...

In and out QUICK!
I've used many other Enterprise locations, but none are as quick and efficient as this location. Thank you!

David C.

01/19/2017

Overall
Selection
Service

I was running very late in catching my plane and knew that returning my rental car could cause me to miss it. I pulled up and explained that i was running really late and that i didn't have time to top off the gas. Not only did the return agent tell me to not worry about waiting on them to check in the car, but that he would discount me on the gas that it would take to top off the tank. I made my flight with 5 minutes to spare. I will definitely use Enterprise going forward.

Levada T.

01/05/2017

Overall

After renting a car from another company I was angry. I went back to the airport in Charlotte NC, and rented from Enterprise. At first it was flushstrating because I did not have enough money in my card for my complete stay in NC. Due to me being ripped of from another rental place. How ever Enterprise was put my worries at ease they told me I could rent the vehicle for a week and extend it when my week was up. NOT only that they kept the original contract offer. I tell you this company is awesome and I will from now on rent from Enterprise

Maria B.

12/02/2016

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We arrived in Charlotte at around 12md on Thanksgiving. We were given a choice of vehicles by our very nice Enterprise rep (sorry I don't remember his name) and we were on the road with directions in a very short time. Great Chevy Traverse as we were up and down the mountains of Asheville. Return was just a pleasant and fast experience.

Ray S.

11/22/2016

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I recently rented from Douglas Airport in Charlotte. It was very busy and they were out of the car I had reserved. They apologized for that and said they would upgrade me, which they did. Then they said because of the inconvenience, when I returned the car to the Greensboro airport to not fill the car, they will take care of the gas. Because of the length of the trip, I used the entire tank, and they said not a problem. Everything was great. I use Enterprise all the time and have never had a bad experience. Ray S.

Cherie A.

11/21/2016

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My experience was the simplest, most organized, friendly and professional service received when renting a vehicle in the Charlotte NC area. Enterprise is my choice of providers from now on! Excellent service from A-Z!

Dale J.

11/16/2016

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it is clear the this Enterprise location cares about customer service. I interacted with three employees they were all engaged, friendly, and helpful. Every detail was preformed with a high degree of excellence. It was a MUCH better than typically anticipated and expected experience.

Jim B.

10/18/2016

Overall

Awful customer service. Location is unreachable via phone and main customer support lines do not seem to help much with anything. Had many issues booking this reservation, many very rude representatives of this company were unhelpful.

Terry F.

10/10/2016

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Great service. Very fast and friendly staff. I was checked in and driving within 20 minutes. Check in was very easy as well.

Danna F.

10/05/2016

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Amazing service! I walked in and decided to change my type of rental to a convertible. I was off with the top down and tunes on within minutes of landing at the Charlotte airport. Thanks for the great service!

Veronica C.

09/13/2016

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Highly recommend using this Enterprise! The experience from start to finish was one of the best overall interactions. We felt like we were treated with respect and honesty unlike another car rental company we used in the past. When we arrived our check in was very quick and easy. We were upgraded to an amazing car that we loved. The drop off was just as quick and easy. I allowed about an hour for drop off because it took over an hour to return a car to a previous different car rental place. I walked away very glad that I used Enterprise and will definitely use ONLY Enterprise in the future. Way to make a new customer for life!!

Demetria H.

09/09/2016

Overall

Was staying in Salibury for the weekend to attend my family reunion. I notice that something wss leaking from the tental. I called the emegency number to try to get assistance, but there was no one local to assist me, which meant I would have to wait 90 mins for a tow an ride back to Charlotte 33 miles away in my party attire and miss the event that I flew out for. I had to hitch a ride to the party, iI spent alot of money to attend my family reunion and it was inconvenient. My flight was the nex morning at 630 and to go back to Charlotte was not happening.The staff at the airport have terrible customer service skills. Thankfully I was able to get the vehiclle bsck and make my flight on time.

Maureen H.

09/08/2016

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Excellent service! Friendly and helpful- Mike was my representative when I picked up the car- I am happy to have the chance to acknowledge his excellent service.

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I was glad to have upgraded the vehicle. It was a test drive to a vehicle i actually purchased a day later. I was refunded in a timely manner as i needed the vehicle as i needed the vehicle for one day instead of 4. Overall everyone was friendly and customer oriented!

Richard W.

09/07/2016

Overall

As usual, Enterprise never disappoints! Great customer service and upgrades available at cost of reservation. Easy turn in.

No fakeness T.

09/07/2016

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Enterprise Reps were great. The car I upgraded to was a Jeep Cherokee. I was not happy it was a firecracker that did not go anywhere. Really disappointed not enough power.

Betty H.

09/01/2016

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It pays to reserve a car in advance. When I arrived, I was directed to the upper platform where a service agent was waiting for me with the paperwork and with a walk about and inspection of the car I was on my way. Returning the car was just as easy. Thanks.

Matthew O.

08/12/2016

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Great experience, fast service. Very friendly crew. We always rent a mini van and its always clean. Thank you so much.

Maria P.

08/02/2016

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Wonderful car..the staff was great..couldn't ask for anything better. I had no issues using my debit card. the rates were very reasonable. I want to go back and will rent again..Thank you

Virginia M.

05/31/2016

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I had a wonderful experience with using the enterprise Rent-A-Car while visiting the Charlotte, NC and southwest Virginia. They were friendly, extremely helpful and quite efficient.