Dunkin'

SLOWEST Dunkin Donuts EVER!!!!!! With POOR customer service!!!!!! I will NEVER patron this Dunkin Donuts again - it's a waste of time AND they have no problem wasting YOUR time!!! I sat in line for nearly 20m - 10 of these minutes were AFTER I ordered my food. I guess seeing the four cars pulled over to the side should have been a HUGE hint to not order! First the same girl that was working the window was also the same person bringing food out to the cars sitting and waiting! NEVER did she wash her hands before moving forward with passing food to the people sitting at the window. After ordering, I sat with two cars in front of me with the car at the window for 6 whole minutes (yes! I timed it) then when I FINALLY get to the window the young lady NEVER acknowledges me to say hello, sorry for the wait, all she said to me was "$6.48 and took my card. Seriously?? After 15m of waiting, an apology of inconvenience would have been nice! She takes my card, gives me my coffee, returns my card then had the nerve to ask me to pull over and WAIT LONGER for my sandwich!! REALLY???!!!! Absolutely NOT!!! In the 15m of me sitting no one could make a Turkey Sausage Sandwich - or even in the 6m I sat behind the two cars - there was no way a sandwich could have been made?? I simply told her NO, I've sat here for 15m you can give me money back. She yells 'Bob! I need a refund.' STILL no apology! I'm passing her my card and coffee and she turns and says she'll refund a PART of my money - I can keep the coffee!!! HA! GIVE ME ALL OF MY MONEY!!!! Never again! I never write reviews but can someone tell Bob HE NEEDS MORE STAFF!!!! Especially in the morning hours!!!! Good luck to everyone that gives them a try!!