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John H.


When looking up the # for Disc...

I like it. When looking up the # for Discount Pets I stumbled on these reviews and I have to say something. I've been going to Discount Pet Supplies now for at least 2 years and never been let done once when it comes to answering my questions or having killer prices for saltwater fish and supplies. Early this year I met the groomer in the store and after checking out the grooming reviews online I ended up making the switch from my old groomer (who shall remain nameless) to Discount Pets. I have brought my Sheltie there numerous times since and not had a problem or complaint so yes I like it. As far as it being clean, well it is a pet store and I think that the building is historic so yeah, its old :). I don't know where these people are getting some of their ideas from. It's just a pet store with a groom shop in it, there are no hippies or car washes at this place lol. That Pepper person must either be a competitor or maybe just missed her meds.



I would like to agree with Beb...

I would like to agree with Bebu. I love the pathetic response by management, but this place is nauseating. And also to their point of caring for the animals, their groom staff is ridiculous and there have been many complaints about treatment of the animals in their care. Boo hoo you have an old building, stop smoking the weed you deadheads and try um CLEANING. I know this is a new concept for you hippy wannabees but give it a try. What a mess, how is this place still open - along with the groom shops that are owned in conjunction with this. Grateful Pets - I love the fake banner you made, Best Groom Shop In Charlotte or some BS. Get a clue people, a car wash and dog groom? Can you dry clean my clothes while you are at it...

claimed iconBusiness Response09/28/2011

We invite you to re-read this review and you make the decision that this person has a personal vendetta against our shop/management or another employee. We wish the best for this person, but we invite all of our customers to come in and see our shop and how organized, clean, and well priced it is- Most importantly, the care and love that is being given to all of our pets.

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This Place is great !!

Well stocked, well maintained, and staffed by friendly , knowledgeable people ! The crickets I buy here are about 30% less than the big box store and this store is 10 miles closer ! What a treasure in beautiful downtown Mount Holly !



Discount? NO, Dirty YES!

This pet store should not have the name "discount" in it. Nothing in the store is at a discounted price. The store is so dirty and dusty and filled with outdated/old dusty products. I know pet stores cannot be squeaky clean BUT this one is gross! As to the fish room...enter at your own risk, the floors are falling apart and bubbled and sometimes sopping wet, so be careful.

claimed iconBusiness Response07/27/2008

As an active member of the Discount Pet Supplies Team I want to say to "bebu" thanks a lot! When you walked into our store you noticed that there were no pet smells. You were greeted by friendly staff that let you know that reptiles were in the corner, small animals were in the front and fish were in the back, if you needed any help with anything you just let us know. With that in mind you're right this building is old( 100 yrs come 2014 ), TRAIN COMES EVERY 20 MINUTES, knocks dust each time. Although I don't have to explain anything to the likes of you as you go on the internet to make it a point to hear your whines, I just had to let you know that your review was crap. It would be one thing if we were undercover right wing idiotological people that had a big bad conspiracy against puppies and kittens, but facts of the matter is we want the best thing for animals and there family's. We go above and beyond the call of duty for our customers and their animals. (their family) We invite you back to our store, let us help you with whatever you or your animal needs. We want to help our customers and their animals first, we'll get the damn dust next and you can better believe that if we don't have what your animal needs we will do our best to order it. Thank you very much, Management at DPS.

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