14142 Rivergate Pkwy Ste 100, Charlotte, NC 28273
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The food is not bad, but overpriced for what it is. Bartenders are not very good. Have been there many times for a drink after work, stopped going when my coworker was charged for 19 beers him and his wife allegedly had in a little over 2 hours. Bartender became very aggressive, he paid, but they have lost our business. Would not recommend. Nearby Hickory Tavern is much better and more affordable.
I DO NOT RECOMMEND THIS RESTAURANT TO ANYONE!!! After the steroid infested bartender, Billy, misunderstood my husband’s complement for an insult, he continued to threaten and challenge him to MUCH discomfort to us and other patron’s around us. Even after we apologized for the misunderstanding, Billy would NOT let up! Give up the steroids BILLY!!!
I am a VERY SUCCESSFUL business owner, and if I was the owner or manger of this restaurant, the bartender would be ON THE STREET looking for a job TONIGHT!!! We happened to be sitting next to the manager of a nearby restaurant, Firebirds, which is an excellent place to eat, and even he agreed that the bartender was WAY OUT OF LINE! I have NEVER in my 40+ years of life been treated so poorly…honestly; I still CANNOT even believe what transpired tonight!!! I have NEVER experienced such a situation OR written a bad review about a restaurant EVER, but this situation could NOT be ignored! If you knew me, you would not believe I was taking the time to write this, but others need know before their wonderful night out with their significant other is ruined by a "muscle head," steroid and testosterone ridden bartender! BILLY…YOU’RE FIRED!!!
03/25/2010Provided by Citysearch -
I totally agree with the last comment. I have never had worse customer service than at City Tavern in Rivergate. They clearly are not concerned about the customer, nor about retaining business. There are too many other great restaurants in Charlotte to waste time here.
10/22/2009Provided by Citysearch -
I've eaten at City Tavern Rivergate several times, and cannot compliment the owner or the chef enough. The customer service is exemplary, food choices are incredible, and the ambiance absolutely delightful.
Kudos to the chef, the wait staff, and the owner. You'll be seeing a lot of me!!!
09/23/2009Provided by Citysearch -
If you are looking for a restauraunt with great hospitality and customer focused service, it is NOT here!!! The owner/ manager at the Rivergate location does not care about retaining repeat customers, nor does he understand the meaning of hospitality. The management is completely unprofessional. If you are in the mood to be insulted and treated poorly after a stressful day at work, then head on over and enjoy!!