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Ballantyne West
Fire & Water Damage Restoration, Carpet & Rug Cleaners, Disaster Recovery & Relief


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Provided by Citysearch - 

Thank you again to Charlotte Fire Damage for the wonderful job you did on our home after our fire. We appreciate all the hard work that you and your employees did for us. Your guys were not only professional but kind too. They did a great job not only on our basement but in representing your company. Simply put, you guys rock!!



Provided by Citysearch - 
Do not this company

I called Charlotte Fire Damage after my apartment building caught fire in early January. They were quick to respond and came out to my building to do an assement of the damange. I had no idea where to begin and they advised the only way to fully clean everything was to remove it from the smoke damaged apartment. They advised me on what things, such as a mattresses, that I should not waste my time and money on cleaning given the damage. A week later a team from Charlotte Fire Damage came and packed all of my belongings and removed them to be cleaned. They were efficient, timely and organized. It helped tremedously for unpacking. Overall the Charlotte Fire Damage team put me at ease during a very traumatic time!



Provided by Citysearch - 
so thankful

During the entire project we were very impressed with the professionalism that was exhibited by everyone working for Charlotte Fire Damage. We enthusiastically recommend this company to anyone looking for a quality damage restoration company. When it comes to fire restoration and customer service, Charlotte Fire Damage is the best.



Provided by Citysearch - 
Best Company Yet

I would like to thank Charlotte Fire Damage for all your help. From the beginning of the process I felt very comfortable with you. You explained everything to me in layman?s terms, which we both know was necessary. You should be proud of the job you do. Thank you!



Provided by Citysearch - 

The house was essentially burned to the ground on the second floor. All of Charlotte Fire Damage?s team were fine craftsman and a delight to work with. A fabulous job. Really outstanding. Really did a good job for us. We're very happy. They did things right and they did things pleasantly. No hassles or haggling. We just got it done.



Provided by Citysearch - 

Charlotte Fire Damage is good people. They're honest, they keep their word. I can't believe how meticulous they are with follow up in customer service ... Charlotte Fire Damage would show us every little detail, and explain why they're doing what they're doing, things you didn't expect from a contractor.



Provided by Citysearch - 

The day that my daughter called me a told me that our house was on fire I thought my entire world was coming to an end. I completely freaked out until my dad called and told me not to panic. He knew of a company called Charlotte Fire Damage and that he know for a fact that they would be able to help. I was still unsure that I would ever have the same home that I had worked so hard for. They fire damage was really bad. From the moment that I met the representative from Charlotte Fire Damage I felt was better. He seemed to know exactly what to say to me to make me feel better. He did not seem shocked by the level of fire damage that had occurred which made me feel like he had seen all of this before. The results and final product of my home was unreal. If you ever have a fire in your home call Charlotte Fire Damage. They are the real pros!



Provided by Citysearch - 
#1 company to call they are the best!

Charlotte Fire damage was the best moved I made so far this month haha I had a small fire in my home I was trying to cook and my cabinets catch on fire, wasn?t good so I called charlotte fire damage to come and fix this mess, they work on my cabinets and they look awesome I love them thanks so much charlotte fire damage!



Provided by Citysearch - 
The Best

I just wanted give Charlotte Fire Damage a big ""thank you"" for being so professional and caring about their work and the restoration of my home after a grease fire in the kitchen. They take the time to do things right which means a lot to me as a customer. The men that represent Charlotte Fire Damage exceeded all my expectations and should be commended for their efforts in representing Charlotte Fire Damage with a very caring and professional attitude. They came out to write up my estimate and were very professional and courteous. This company should feel very lucky to have great employees because it?s really hard to find good people who take care in their job. Once again, thank you Charlotte Fire Damage. I will refer you to friends if the need ever arises.



Provided by Citysearch - 
nice job

Came out wonderful!!! Charlotte fire damage did an incredible job on our home. I was very happy with everything. Our insurance worked good with them as well. The house smelled of a nice clean scent. The walls were painted the color I wanted it was like moving into a new home.

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