Carmel Commons Dental
11535 Carmel Commons Blvd# 200, Charlotte, NC 28226
704-540-5503: (704) 540-5880
Excellent Dental Care for all patients every time
Smooth Jazz for eazy listening
Soothing reception area when you arrive
TV channel of your choice during treatment time
Extensive patient education
Massage dental chairs during treatment
Blankets for the chilly times
Hot towels after treatment
American Dental Association
Academy Of General Dentistry
American Academy Of Implant Dentistry
International Congress Of Oral Implantologist
Academy Of Gp Orthodontics
Services: Comprehensive Family Dentistry.Cosmetic Dentistry,Implant Dentistry,Orthodontics(including Invisalign),tooth colored fillings,Veneers,Ceramic crowns,Whitening(Deep Bleaching),Oral surgery,Dentures,Partials,Bridges,Root Canal Therapy,Digital Xrays,3D Scaning,Laser Dentistry,Extractions(including wisdom teeth),"Teeth in a day",Night Guards,Atheletic mouthguards,Oral Sedation,Nitrous Oxide(laughing gas),PAINLESS INJECTIONS,professional cleanings,Gum Therapy and much, much more!
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Where to start? Dr. Don G. Timpton is a wonderful and gifted dentist, I never had any problems with him, he was always very friendly along with his dental hygienist Johnathan. The problem was with his office manger Bridgitte who happens to be Dr Timpton' s wife. I scheduled an appointment to have a chipped tooth fixed and waited a good month and a half to have done. On the morning of my appointment which was at 8:30am I was under the impression this work that I had requested to be done, 2 hours later 10:30ish-10:45am I'm leaving the office without my main problem being solved after just a cleaning. I felt as if they just wanted to make a claim against my insurance for the cleaning and get paid mean while I'm still left with a chipped tooth feeling cheated. Bridgitte, informs me that they don't do that type of work in the morning and it can only be done M-F after 2 in the afternoon, I work during those hours and this is why I made this early morning appointment in the first place. She was incredibly rude and very nonchalant. Mind you I've been coming to Dr. Timpton for years and Bridgitte attitude and lack of compromise was the straw that broke the camel's back. I found a new dentist, even through the 2 hour appointment for a cleaning. I would not recommend coming here if you have to go through that woman or don't mind wasting time. Bridgitte, lies about appointment times, cancels appointments without notice, and will never do what she say she will such as return back calls. Dr. Timpton, your wife/office manger is the only problem with your practice and you'll lose a lot business because of her I can guarantee it if you haven't already.
Me and my wife both formerly went there after moving to Charlotte. Customer service is awful, both times we had to wait over an hour when we were on time for our appointments. Every time we've been the receptionist told us that our insurance covered the visits and we've been hit with hundreds (nearly thousands) in bills that were never mentioned, even though we asked over and over beforehand. The dental work is fine there, but the front desk people are some of the most incompetent people I've ever met.
Of course maybe this is my fault because I didn't realize if you google them the results are filled with 1-3 star reviews.
In short, go anywhere but here!
05/17/2011Provided by Citysearch -
This is the worst office and worst customer service I've seen. The office staff is very rude and disorganized. If you request your records, you will never get them. They treat patients like they don't need them. They are always behind. I would not recommend if this was the only dental office in town.
04/22/2008Provided by Citysearch -
they never maintain a managed schedule. i have gone 45 minutes past my scheduled cleaning time on numerous occcassions. my son and husband have had the same issue. thus, for 6 appointed cleaning times amoungst us....they have been late for all six.
if tt were managed better, it could potentially be a very nice clinic. we switched due to the repeated problem of an hour appointment running over into either the entire morning or afternoon.
02/14/2008Provided by Citysearch -
We had long waits every time we went to any of the dentists at this office. They pushed expensive dental veneers for my son, who still needs braces. Yesterday the dentist was 20 minutes late for a 7am appointment. No explaination or apology was given. She did not meet with me after examining my son.