Capricco Pizza & Italian
9611 Brookdale Dr, Charlotte, NC 28215
Capriccio Pizza and Italian Resturant
Capriccio Pizza and Italian
Capriccio Pizza & Italian
Capriccio Ny Pizza & Italian Restaurant
Cuisines: Caterers, Italian, European, Continental, Pizza
Parking: Lot, Private
Alcohol: Beer, Wine
Bike Parking: No
Takes Reservations: No
Outdoor Seating: No
Price Range : Average
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This was quite possibly the worst dining experience I've ever had in my life. My family (party of 12) was going to be dining on a Friday evening. Knowing that it was a busy time we called ahead to make sure they could accommodate our party. After calling in we were told that they would set up a table, to come ahead. We arrived at our reserved time and went in to let a hostess know that we were there. We could see a table set up for 12 but when we went in to let them know that we were there the waitress said, "you talked to Antonio, can't you see we're busy? You'll have to wait like everyone else." We should have left. After about twenty minutes of waiting in a very tiny space we were seated at the tables that had been set up since before we got there. When our drinks were brought to us there was a hair wedged under the lemon on the side of the glass, when we asked the waitress (a different one) for a new glass she rudely said, "I can't help it, I shed." Again, we should have left. We ordered two pizzas and pasta for the kids. After another twenty minutes one pizza and two pastas were served. We waited, and waited, and waited on the second pizza and remainder of our kids meals. We asked the waitress about our missing food and she said, "Oh yeah, I'm yelling at them in the back to get the pizza out." We waited, a full hour after placing our order and the other pizza came out. We expected it to be hot, out of the oven. The pan was cold to the touch, the cheese was hard from sitting out, and the crust was dry, hard, burnt and, well, crusty. The rest of our party was already finished eating by the time our pizza came out. I don't know if the waitress just lied, or mis-spoke, but our pizza was not being cooked, it wasn't even under a heating lamp. It was cold and dry. There are SO many pizza places in Charlotte, take my advice, stop at one of those on your way to this one. I will not be eating here again, it is obvious they do NOT want the business.
02/06/2011Provided by Citysearch -
I love this small, local family restaurant. I have never waited for a table and the food is delicious. If i'm getting takeout, i usually go for one of the specials. It might be chicken and veal in a white wine sauce with capers or the like. It comes with a fresh salad and a crusty loaf of bread. It's more than enough for my husband, myself, and my two year old. This is a bargain! If we dine in, it's such an easy place to take my son. We usually get pizza (mmmm, so good) in this case. The wait staff is outstanding and accommodating to kids. What more can you ask for.