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Bar Louie

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CLOSED NOW
Today: 11:00 am - 11:30 pm
Tomorrow: 11:00 am - 11:30 pm
Years in Business icon
34 Years
in Business
Amenities:
Offers outdoor seatingHas WifiServes alcohol
(704) 285-7010Visit WebsiteMap & Directions8760 J M Keynes DrCharlotte, NC 28262Write a Review

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TS
Trae S.

10/19/2016

Overall
Atmosphere
Food
Service

The problem started when there was an unusually large party being seating in the dining area (15-20 guest) which was clearly unfit for such a large party to be placed in one seating location But while dining my family (a child and woman) about half way into our meal we literally noticed 5-7 people standing directly infront/around our booth with the view of each individuals rear end facing us and our food!I literally press through this group of people and interrupted my waitress when she was helping other guest, whom were also irate, to hand her my debit card (without getting a check) to cash me out.I'm not a confrontational person so I decided the right thing to do is express my concern to the manage and while briefing Melvin Purrell (manager) on how displeased with the service and etiquette my family and I had received he had the look/body language of someone who JUST DIDNT CARE and was "bearing" to even listen!I expressed to him the lack of customer service, the lack of personal space due to this larger party being crammed into an unfit dining space, and the disgusting fact that we had peoples rear ends literally 2 feet from our table (facing our food) and also being isolated from our server. I explained noone should ever have to pay for such a lack of service and disgusting environment my family and I were put in (Melvin Purrell not knowing I had already given my credit card to pay for my families meal), frankly tells my family "you ate the food, you pay for the food" then I frankly explained to him "When I started eating my dinner sir there wasn't 5-7 ASSES in my face either nor had this party been allowed to basically dominate this dinning area at that time".This "manager" (Melvin Purrell) is a HORRIBLE representation of decent managerial expectations and is unfit for a job involving customer service and respect.Everyone isn't meant to be a manager, and every restaurant isnt worth your money.This place kills 2 birds with one stone!

Details

Phone: (704) 285-7010

Address: 8760 J M Keynes Dr, Charlotte, NC 28262

Website: https://www.barlouie.com/locations/us/nc/charlotte/university-city

More Info

General Info
Eat. Drink. Be Happy. What does it take to be a regular at Bar Louie Charlotte? An enjoyment of the craft and the desire to experience something out of the ordinary. From our Chicago roots, we've always known that having a comfortable place to hang out, get great drinks, scratch food, awesome music, and the best service was something special. We create every Bar Louie with all of that in mind. It might not seem like an easy task, but we want to make sure you have a great time, any time you decide to come in. We could make it easier on ourselves, but we live for the quality and uniqueness of what we create. From our handcrafted everything bar, to our scratch everything kitchen, it's in our DNA to be the best. We're at our best when you're having a great time. It may not be normal and it certainly isn't ordinary, but we believe you deserve more than ordinary. If you're not a regular yet... You will be.Eat. Drink. Be Happy. What does it take to be a regular at Bar Louie Charlotte? An enjoyment of the craft and the desire to experience something out of the ordinary. From our Chicago roots, we've always known that having a comfortable place to hang out, get great drinks, scratch food, awesome music, and the best service was something special. We create every Bar Louie with all of that in mind. It might not seem like an easy task, but we want to make sure you have a great time, any time you decide to come in. We could make it easier on ourselves, but we live for the quality and uniqueness of what we create. From our handcrafted everything bar, to our scratch everything kitchen, it's in our DNA to be the best. We're at our best when you're having a great time. It may not be normal and it certainly isn't ordinary, but we believe you deserve more than ordinary. If you're not a regular yet... You will be.
Email
Extra Phones

Phone: (704) 285-7011

Phone: (704) 547-5278

Phone: (980) 326-4400

Phone: (704) 595-1956

Payment method
mastercard, all major credit cards, diners club, visa, amex, discover
Price Range
$$
Neighborhood
University City North
AKA

Bar Louie-University City

Categories
Other Information

Parking: Lot, Private

Wi-Fi: Free

Bike Parking: Yes

Attire: Casual

Cuisines: American

Alcohol: Full Bar

Takes Reservations: No

Outdoor Seating: Yes

Price Range : Average

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