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LIFE'S BETTER WHEN WE'RE CONNECTED

General Info
Welcome to Bank of America in Charlotte, NC, home to a variety of your financial needs including checking and savings accounts, online banking, mobile and text banking, student banking and credit cards. You have full access to your Bank of America accounts at any of our more than 5,000 banking centers nationwide. When you visit our financial centers, our knowledgeable associates and welcoming environment will make you feel at home.Easy access for everyone: Handicap accessible parking spaces, Handicap accessible restrooms and Braille signage (where available), Ramps in locations with steps, Easy-to-open doors, Handicap accessible safe deposit box rooms.
Hours
Regular Hours
Mon - Fri:
Sat:
Extra Phones

Phone: (704) 616-5344

Phone: (980) 275-5404

Fax Number: (704) 344-3017

Fax: (800) 432-1000

Fax: (704) 344-3017

TollFree: (800) 432-1000

Payment method
debit
Location
Kenilworth Commons
Neighborhood
Dilworth
AKA

Bank of America Mortgage

Categories
Banks, ATM Locations, Commercial & Savings Banks, Loans

Reviews

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Pasofan4u

06/17/2010

Provided by Citysearch
Overall
Don't bank here.. at least not this location

My husband and I have our mortage through BOA. I go in every month to pay our mortage since I work right down the street. I have done this several times and have never been hassled. Well today after waiting in line for a good 20 minutes I get up to the front only to be told that I have to have the mortage coupon to pay it, even though I have done this MULTIPLE times without any problems. This is the FIRST time I've EVER been told my check would be refused due to lacking the mortage #. I understand that things have to done a certain way but why wasn't I told of this 4 months ago, or last month or everytime I've been in there? They did the old ""Well we will do it for you this one time, but next time.."" (Which dont get me wrong I appreciated that but still!) Also the tellers are always pushy everytime I go in and want us to open up an account with them, this just confirmed my decision NOT to bank with them. I was greatly disappointed with the service I received. I feel like the ONLY reason I was told the correct way to do this is because the supervisor (Im guessing) was standing right beside the teller (and shes been there and taken and processed my check in the previous months so I know she isn't new).