Serving the Charlotte Area.
5100 Reagan Dr Suite 7Charlotte, NC 28206
From Business: THE ORKIN SERVICE DIFFERENCE When you hire The Orkin Man, you can be confident that you are receiving the service you expect, from the pest control experts you ca…
2415B Westinghouse BlvdCharlotte, NC 28273
From Business: Dodson Pest Control is one of the largest family owned and operated, full service pest control companies in the country. We have been in business since 1944. The …
HONEST, HONEST, HONEST!! I had the Pest Control Authority come in behind two other local companies because I was getting conflicting information and it just didn’t feel right. The first one said I currently HAVE active termites living underneath the house and that my house has never been treated, which were both blatant lies. The second one said I do not have termites, but was really pushing me to treat for them anyways, but he wanted me to let him treat the house WITHOUT his office knowing about it. Sorry, but if you’re going to scam your employer, I’m not going to trust you working on my house! This is when I called the Pest Control Authority (referred by a friend). The tech Josh called and we set the appointment for 6:30am because I needed it done before going to work. I really appreciated his flexibility. He told me that I do not have termites and that the house was likely treated before 1992. He could tell this by the drill holes from the last treatment. He said back then the chemicals were much harsher and could sometimes last 30+ years. He was very honest and professional. After he told me his findings, I showed him what the first company said about me having active termites. He then decided to climb back underneath the house just to make sure he didn’t miss anything and sure enough he did not. He was thorough and honest from the start. He recommended an annual inspection, but never once lied or tried to pushed me into something I didn’t need. The Pest Control Authority does business with integrity, and they will always have my business because of it. Yes – I very highly recommend!!
I called on a Sat. 2schedule my initial visit &spoke with Bill(GM).He was down 2earth&professional.Said he wished he had an opening the same day so he could treat my home himself,but being it was a Sat. (short business day), he needed to keep his promise to his wife+child &go to the park for family time(as a mom of 4children,I liked him already!!!-way2put family 1st!).My technician,Chris Coffey, came out today.Very nice young man!He was very patient as I showed him multiple problem areas (lots+lots of ants)He even worked quietly in the same room as my sleeping toddler&did not wake her up!Once done treating the inside, he cleaned spider webs out of my garage &around the outside of the house.Even in this Charlotte heat, he took his time (about 1hour outside), spraying &de-webbing the exterior.Very pleasant 2work with & I hope I get the same tech next time!He only left 1 hour ago, but already I see a decrease in the number of ants! I'm confident that this company will be great 2work with.
Extremely pleased with ClearDefense! I'm so happy they were my first and only call for handling this issue. My family just moved & noticed a ton of bees around our home when taking our baby out & while walking our dog. I got an estimate over the phone, they were very helpful, friendly, & got me an appointment asap. Our first service was June 11th, our technician Michael Jackson arrived right on time. My dog is quite the barker but Michael was great with him. We went over all the areas I was concerned with & he put my mind at ease with explaining what these bugs were up to. I was impressed to know that they listened to everything during my initial call & communicated even minor ant issues to Michael. He was thorough in checking for nests all around the property. FYI he got all 10 nests down! The whole process was quiet, I didn't even notice he was out there, which was great for the baby's nap time. I appreciate prompt and knowledgeable service. Will be using them & highly recommend!
This is by far the BEST customer service I have experienced in a long time—in ANY type of business! We contacted them on a Saturday morning after finding some evidence of a mouse (gross!).The owner, Chase, quickly called us and spent a long time patiently and clearly explaining what they would do, how they would do it, and why they do it. (They are more “green” than the big name companies.)Our technician, Michael Jackson, was extremely professional, friendly, helpful, and thorough. Later that night, we discovered more evidence of a mouse, so I called the company,but they were closed and I left a voicemail. I quickly got a call from Chase, who happily volunteered to come over after work.He came and got on his hands and knees to plug some holes in our cabinets and set more traps.Since that initial treatment, we have received several follow up calls to check on us!(We also haven’t seen bugs or mice.)We will recommend this company to EVERYONE! They also have a GREAT referral program
Can't tell you pleased I've always been with ClearDefense Pest Control. I've used them for at least 3 years in two different locations and their service is always "on point". I had an issue with some very small bugs and I called ClearDefense today to get it taken care of they told me they'd be out Monday morning because all their techs were done for the day. But me, not liking any bug around me asked if it was possible to get them out today. I even offered to pay extra but they declined to take any extra monies and said they'd make a trip happen today somehow. They showed up 2 hours later and took care of not just the issue I had but other issues I didn't even know I had. My technician was Mark and man, he explained everything to me, made me feel confident that the problem would be taken care of and honestly before he even left all mites were "stopped in their tracks". Huge thanks to ClearDefense for awesome customer service and big thanks to Mark for a JOB WELL DONE!-Reginald
I had a great experience with this company. Both the product itself, the service and the people. They were very thorough and paid attention to details no other pest control company has ever done. They were at my house for almost 2 hours. They set mice traps, created bug barriors, de-webbed my house, and sprayed an all natural bug killer inside and out. I know the all natural stuff made from crysanthenums worked because for two weeks there were dead bugs everywhere, which is better than bugs that are still alive! So it worked really well. I trusted the two workers, Lindsey and Chase who were super personable and seemed very trustworthy and great with both my dogs. This was a really good customer service experience, a young passionate company, with a healthy standard for using higher end natural products and being really professional and nice. I highly recommend them.
This is our first new home. We were looking for exactly someone like cleardefense who would take their business really serious.We signed up for cleardefense through Connor who was really thorough in explaining us the details of types of insects in our neighborhood (with pictures). Chris Bucy came in on last Friday for the first visit from clear defense. He was really professional, polite and very thorough in his work. He took almost 2 hours to clean the cob webs all around the house and in the garage.I have started to see few dead insects outaide the house already. And I have referred a friend who has signed up for clear defense already yesterday.I wish all businesses believe in their business first, like the way clear defense does. I will recommend cleardefense to more friends.
I was convinced ClearDefense had something the other pest control vendors did not. Aside from the unique chemicals they used, I was impressed by the energy Clark, the door to door sales guy, possessed. I was very impressed to see the same kinds of energy and enthusiasm exhibited by Ben, then Bill, then Alan on each of the first three treatment visits to my home. I said from the start that "the spiders at my lake home would overwhelm ClearDefense and they would lose money on this account" and they showed up eager to prove me wrong! It's still too early to see, but if the results match the sales and service enthusiasm, politeness and work ethic, I'll be shouting ClearDefense from the rooftops! Steve Daly August 10, 2014
Called late last week and spoke with Bill. He was very helpful and explained their entire process and went into detail on how their service would help our specific problem (small ants invading our outdoor living areas). I was scheduled quickly and first thing Monday the service tech Chris Coffey arrived just as scheduled. Service tech was very knowledgeable and professional. He walked the property with me to help locate the source of our issues and explained how their treatment will work to eliminate our ant issue. Overall very satisfied with all aspects of my service thus far. Thanks to ClearDefense, specifically Bill and Chris for making this an easy process!
This is my first time buying a house started having little bugs problem especially black widows so I call the company the clear defense Pest Control they did an amazing job very very impressive the clear the fence pass control they did an amazing job very very impressive I was there with the technician I he was doing his job just like the cell representative said and I was looking at the result with a product they was using Chris coffee he did a good job standing in job
Pest control is the process of managing, and often exterminating, insects, rodents and other common vermin from your home or place of business. You can hire an exterminator to kill or keep pests such as cockroaches, termites and rats at bay.
Many companies either have technicians on staff or hire commercial pest control operators to keep their facilities clean and compliant with health codes and other regulations. While your house doesn't need to meet the same stringent codes a restaurant might, you likely want to keep your home safe from bugs and mice. Besides being general pests, termites, carpenter ants and other vermin can destroy the structural integrity of your home, making it unsafe for anyone to live in.
What to Ask a Pest Control Company
It's important to ask the right questions before hiring a pest control company. You need to know whether the exterminators do quality work and if they know the proper ways to kill pests without exposing you and your family to potentially harmful chemicals. Here's a list of questions you must ask any extermination company to ensure you hire the best people for the job:
Are You Licensed?
Pest control experts must be licensed in your state to do their work since they handle powerful pesticides and insecticides. Make sure the company you go with is registered with your state. You can verify a business's license through your state's pesticide regulatory office.
Are You Bonded or Insured?
Just like any other professional working in or on your property, you want to ensure they're bonded. Being bonded or insured means any damage they do to your home will be covered by an insurance company instead of you.
How Long Have You Been in Business?
You want a veteran extermination company that knows how to handle all types of pests. A company that's been in business for a number of years will have more experience trapping or killing a wide range of bugs and rodents than a relative newcomer.
Do You Guarantee Your Work?
You wouldn't want to call a pest control technician out to spray your home and have roaches or rats return in just a few days, would you? Get a guarantee for the work that is done. Additionally, be wary of exterminators who ask you to sign a long contract with them. If you must sign an extended pledge, ensure you can cancel it at any time.
May I Have a List of References?
Ask your friends, family and neighbors if they can recommend any reputable pest control operators. If they can't, ask the company itself for a list of references you can contact.
Will I Need to Leave My House or Place of Business?
An exterminator might require you to leave your house or workplace depending on the seriousness of the infestation or the chemicals used to annihilate the bugs or rodents. Ask him or her what chemicals they plan to use, when it's safe to return to your home or commercial building and if the treatment spray could harm children or pets.
Remember that you can better avoid scammers by ensuring all the technicians with the pest control company you hire are licensed as well as bonded.
Pests You Can Get Help With
You may need to seek the help of an exterminator depending on the type of pest and the amount of infestation your residence or commercial building has. While you can use glue traps and insecticide to kill off a few cockroaches, these measures are no match for large clusters and colonies of insects or rodents. Here's a list of creatures you should contact a pest control technician about:
Contact a professional exterminator as soon as possible if you suspect your property has termites. Termites can cause costly damage to your home or building in a small amount of time.
Besides eating into wood and causing destruction to your foundation, termite nests are also hard to locate. With that said, look for cracked paint along the wooden surfaces of your home and tap beams and pillars every once in a while. If you hear a hollow sound, you might have a termite infestation.
Other culprits that can damage your house include carpenter ants. Like termites, they are bugs that burrow into buildings, damaging insulation, floors and walls. Unlike ants that build underground colonies and hills in your yard, carpenter ants are usually found living in trees. However, many times this species of ant will make a home for itself under your roof. It's smart to enlist the help of an experienced pest control company when handling carpenter ants since they're known to cause as much damage to buildings as termites.
If you have bed bugs but want to keep getting a good night's sleep, you should contact an exterminator, as this pest spreads easily. Unfortunately, knowing whether or not you have bed bugs is difficult until you feel an itch on your skin or find their bites on you.
Controlling the spread of this pest is notoriously challenging, which is why you should employ a professional. Bed bugs feed on blood and make their homes on mattresses and other pieces of furniture. So wash your laundry frequently, steam clean your mattress and seek out the guidance of an exterminator in order to go back to sleeping in comfort.
The common ant, unlike its carpenter ant cousin, won't destroy parts of your home. However, a trail of bugs is something no one wants in their house. Ants usually enter a building looking for a sugary food source and will leave a scented trail for the rest of the colony to follow. This is why it's better to eradicate the whole group instead of just the handful you might find in your home.
Roaches are a nuisance no one likes to deal with. However, many homes, condos and apartments have them. Unsanitary conditions, such as leaving food out, dirty dishes in the sink or failing to take out the garbage, attract cockroaches into your living space.
Regular bees, bumble bees, hornets, wasps and yellow jackets can take over your backyard, making sitting on your deck a challenge. Some insects such as bees can be good for your garden since they help pollinate plants. However, you don't want your property swarming with stinging insects. There are preventative measures you can take, as well as special formulated insecticides, but it's best to contact a professional. Exterminators and beekeepers have the protective gear required to handle stinging bugs and can remove the insects without anyone getting hurt.
Rats and Mice
Rats are not just an irritant; they also pose risks to your health and to your home. While rats, mice and other rodents can burrow holes in your house, rats also carry disease in the form of fleas in their fur. Bait, poison and mechanical spring-loaded traps can eliminate them.
While you want some animals off your lawn and out of your house, you don't want to exterminate all pests, especially wildlife like deer, raccoons and squirrels. They may eat your plants but you will want to ward them off or either find a safe and humane way to trap and release them.
There are some great do-it-yourself tricks you can use, such as connecting small bungee cords to your trash can lids to keep raccoons from going through your garbage. However, if you find an opossum, snake or other varmint in your house, you should call a professional pest control company to reduce your chance of getting bit or otherwise injured. An expert knows how to humanely trap mammals or reptiles and keep them out of your home.
Pest Control Methods
There's a whole range of pest control methods and customized solutions for killing insects, mammals and reptiles, as well as preventing them from returning. Unfortunately, there isn't one approach that will keep all pests at bay. Here are a few ways you can eliminate or discourage critters from making camp in your residence or yard:
Inspection and Exclusion
Before you or an exterminator sets out bait, traps or poison, it's best to thoroughly check your home and pinpoint where the pests are coming from. Look for cracks or openings in your residence. After that, the professional will locate where the bugs or other animals are living and set traps or spray insecticide accordingly.
He or she will also suggest ways to keep future pests out, either by caulking up holes or by explaining what you might be doing that's attracting the vermin.
A trap can run the gamut from sticky-padded glue traps that use an adhesive material to capture bugs and mice to milk jugs filled with sugar water that capture flies and wasps.
If you hire professionals to kill or capture pests, ask them which traps will work best for your needs. They could suggest a particular glue trap if you have a frequent cockroach problem or a type of bait that's more effective in leading rodents to the trap.
Baits range from laying out food to entice pests into a trap to poisonous substances the bugs or rodents eat and take back to their colony or hive. The latter type of bait takes time to work but can be much more effective than spraying insects with a pesticide. It attacks and can eliminate all the other pests in the community.
Many commercial pest control operators will spray your house or yard with strong insecticides around nooks, crannies and other parts of your home where bugs are usually found. You can also do this yourself with store-bought sprays or purchase commercial grade pesticide to dilute with water.
What to Expect from a Visit
When pest control technicians visit your home or place of business, expect them to first identify what insect or other animal it is that's causing trouble. After identification, they will inspect your building to see where the pests are coming from and locate their hive or nest.
Then the exterminator will spray or set out traps and bait according to which pest you have. The price for exterminators can range broadly since they can charge for a monthly inspection and treatment. The final bill also comes down to the square footage of your property.
Pest Prevention Tips
Keeping critters out of your house is easier said than done, but there are a number of preventative steps you can take, including:
- Disposing of garbage regularly.
- Not leaving food or drink out.
- Cleaning up after spills as soon as you can.
- Draining any standing water in your house or yard.
- Regularly mowing and raking your lawn.
You might need to change your pest prevention approach with the seasons, however. If you find insects and other animals trying to get in through cracks or openings, use a caulk gun to fill the gaps. You'll also want to either use traditional bug spray or a citronella candle to keep bugs such as mosquitos away from you during the summer months.
Eco-Friendly and Humane Pest Control
Many pest control experts now offer environmentally friendly treatment for your home and yard with insecticides that aren't as harsh for the ecosystem. Check with exterminators around your area to see if they provide these kinds of services.
Also, keep bugs at bay and your plants free from harmful chemicals by spraying cedar oil or soapy water on your prized flowers. Ask your pest control company about no-kill traps you can use if you want to get mice, rabbits, opossums or other furry creatures out of your house without harming them.