was told had a bolt broken off in engine after truck was in shop for recall warranty work. first they don't work in real time or on weekends. was promised Monday it came and went no call from these clowns about status. after waiting 3hours and service guy looks at me like I had a dick growing out of my forehead when I ask what's going on. so Tuesday comes one of the parts they claim to be waiting on gets routed to the wrong place, forward to Wednesday find out they needed two parts and my company had to overnight one of them to speed the process along. clearly this place lacks the basic communication that's need to be successful. call back in afternoon to see if they received the parts told yes, call back to check on progress 5hrs later. well haven't started on it yet still waiting on parts,,,,I'm like WTF get off phone. service guy calls back oh looks like we will be done in the am all the parts are here and tech is almost done,,,,,,WTF
WORST SERVICE EVER! Craig, the owner, does not keep his word. Poor/non existent communication. After paying in advance, Craig would only text, went three days without returning calls and made up excuses such as he left his phone at a restaurant all weekend. Car was left outside of gate for pickup and I noticed all the valuables in the car were missing. INCOMPLETE SERVICE, MISSING $150 worth of gift cards and merchandise and above all UNPROFESSIONAL COMMUNICATION.
Rush Petterbilt is vary slow. They have no sense of urgency about getting your repairs done. My truck has been in the shop for over 10 days and I'm still waiting for it
Rick at Kingstreet Appliance Service, LLC is AWESOME!! I called and explained the issue with my fridge and, over the phone, he provided a list of 3 things that could be wrong along with the prices. He came out the same day to diagnose my fridge. He explained everything that he was doing and what he was looking for. At the end, he knew what was wrong and told me the price. A couple of days later, after receiving the part, he came over and fixed the problem. There were no surprises with the cost. In no time, my fridge was as good as new. I know who I will be calling for any appliance issues from here on out.
quick response and friendly service. I'd recommend them to anyone in need of this type of service!
They responded quickly to our needs and even sent a technician out late at night. He was efficient and very professional. I will definitely call Kingstreet for future appliance repair needs and would recommend them to anyone. Friendly, fair service.
Friendly and efficient service! Kingstreet fixed what was broken and everything was back to better than new! Could not be more pleased.I'd recommend them to anyone in need of this type of service.
called kingstreet Appliance because my. dishwasher wasnt working He came out and fixed the problem for about 30% less than all the other guys wanted to charge. my only complaint was that he couldnt come that night. He said he used the last part i needed that day and he had to wait til the next day to get it from his supplier but other than that he was great, proffesional and very polite!!
Top notch services and repair.