Just an FYI for people of the Charlotte area to avoid going to Burchett Financial Services. I went today to get a receipt for the services she provided last year. We were not given one last year we paid half cash and half card. When I arrived I was treated very poorly and was flat out told she would not provide a receipt to anyone. After telling her that I was not given one last year she told me to leave. I was completely nice when I went in to ask for one. I have never been treated so poorly. After reading some reviews on her she apparently has messed up on a lot of peoples taxes. I hope she is satisfied with the poor way she treated a paying customer because she has lost a lot of business from us. I am very upset with this and know that God and Karma will take care of it.
Very professional and friendly. I got my money with no problems. I will be returning this year and so on!
Positive guidance towards financial management. Professional staff. Courteous service. Location is convenient.
Very impressed by the ratings, first choice upon going on the site. Called for more info. Rep was very rude, short, and non helpful. First impressions tell a lot. No thanks!
Never been to a Tax Service that cares so much for their clients, so sincerely! You do not want to miss this service! You'll be more than satisfied to boast to all your friends and family!
This is a great tax service. I have been with them for 20+ years. Makes me feel like family. Very honest about your business.
I went to the tax office for help getting a profit and loss statement done on Friday about 11 am because it is close to my home. I thought to myself i have seen people in their before that were African American and I wanted to give business to other people like myself trying to make it. The sign said closed til 4. A friend told me stick around give them a chance they should be there soon. FINALLY a young lady was at the desk with the door locked I pleaded with her to do a profit and loss statement after asking 5 times she said yes i will back in town on Tuesday it will be 25.00. I called the office on Tuesday I was told come in at 12 then 3pm then i got a phone call saying we can't do this. I ask why did she say yes and her comment was very general when I tried to get detail comments from her she would just say I don't have time to talk about this. not deal with the matter. I then said o.k. and hung up and text her and said I am calling the BBB she wrote back good.
They're the number one place you should contact if you need income tax preparation services in Charlotte.
We had a ton of questions regarding our new tax situation and Rick was very patient with us. His answers were thorough yet easy to understand. Because he was a great tax consultant we will be working with him to prepare our income tax return next year.
I strongly recommend reaching out to Rick to do your taxes and do not bother to look anywhere else because the level of service they provide is incredible. Definitely the top tax accounting firm in Charlotte.