THE WORST DINING EXPERIENCE OF OUR LIVES!!!! AVOID THIS PLACE AT ALL COSTS!!!!I rarely write reviews but just had too!!!! My husband and I tried this placed a few months ago and dined in. We got the fried calamari which was pretty good, then the salads, decent. Then came our entrees; chicken and veal parmigiana. They were both inedible. There was watery sauce all over the plates and neither were fully cooked. We left without eating and said we wouldn't go back.Then tonight my husband decided he really wanted lasagna. We had tried some other places in the area and were not happy with those. Italian is our favorite and I myself am from NY and know what good Italian is. We bit the bullet and decided to give Portofino's another try.WHAT A BIG MISTAKE!!!!We got food to go. My husband picked up lasagna for himself and angel hair with meatballs for me which both come with salad and bread. When I opened my dish there was almost no sauce. I had asked for extra Parmesan cheese, there was none. Meanwhile, my husbands lasagna was swimming with sauce. The salads were warm, not pleasant to eat that way. But the worst part was when we called the manager was extremely rude, told my husband he would offer us a 15% discount, Not good customer service so we said forget it, we just would't eat there again. I took some of my husband's sauce and we decided to go ahead and eat since it cost us $26.00! Disaster strikes!! My husband poured his salad dressing over his salad leaving it in the container it came in-there was a hole in the container. Oily salad dressing dripped all over his brand new Nikes, all over my carpet, wall and kitchen floor when my husband realized what had happened. This time I called the manager because my husband was to livid to speak. Manager was rude and offered nothing but for us to drive all the way back (it's not that close for us) to return the food. I've had bad food before but to be treated so badly is disgusting and deplorable!!!! Seriously consider going elsewhere, 2 strikes you're out!!!!!!!!!!!!!!!
This is Gem of a place. The food is awesome the specials are huge. I would recommend it if you are in Outhouse Charlotte.
Your normal Olive garden. Don't go if you expect anything great . Experience was ok . Staff wasn't very attentitive and it wasn't busy.
I would highly recommend checking Portofino's out! Really good food and a great atmosphere. Service was solid and I will definitely visit again.
I love this place it remained me of Bruno pizza in Irvington Nj I'm so happy I found this place and the owner and staff are very nice and friendly.
been going for there for 9 years I love it!
Angela's food is GREAT...The only reason why I didn't give them 5 stars is I felt like the service was a little slow. I just moved to the area & was eating by myself & didn't get the attention I would have liked---I will def. go again as the food is great & it could have been an isolated incident as they did say hello & thanked me for choosing them.BTW-I had the Chicken Parm dinner----I had enough for another meal, the bread was fresh as well as the salad.If you want good Italian food this is your place.....
I just had my very first pizza from here and I have to say "best pizza ever". I eat a lot of pizzas and Portofino's is by far the best. Will eat there again.
Very good Italian food.Tastes like home cooking.Felt like I was back in Little Italy in NY.Owners are from Booklyn and Italy.Service was great.
AWESOME PIZZA! Some of the best in Charlotte, hands down!!!!