Where to start? Dr. Don G. Timpton is a wonderful and gifted dentist, I never had any problems with him, he was always very friendly along with his dental hygienist Johnathan. The problem was with his office manger Bridgitte who happens to be Dr Timpton' s wife. I scheduled an appointment to have a chipped tooth fixed and waited a good month and a half to have done. On the morning of my appointment which was at 8:30am I was under the impression this work that I had requested to be done, 2 hours later 10:30ish-10:45am I'm leaving the office without my main problem being solved after just a cleaning. I felt as if they just wanted to make a claim against my insurance for the cleaning and get paid mean while I'm still left with a chipped tooth feeling cheated. Bridgitte, informs me that they don't do that type of work in the morning and it can only be done M-F after 2 in the afternoon, I work during those hours and this is why I made this early morning appointment in the first place. She was incredibly rude and very nonchalant. Mind you I've been coming to Dr. Timpton for years and Bridgitte attitude and lack of compromise was the straw that broke the camel's back. I found a new dentist, even through the 2 hour appointment for a cleaning. I would not recommend coming here if you have to go through that woman or don't mind wasting time. Bridgitte, lies about appointment times, cancels appointments without notice, and will never do what she say she will such as return back calls. Dr. Timpton, your wife/office manger is the only problem with your practice and you'll lose a lot business because of her I can guarantee it if you haven't already.
Me and my wife both formerly went there after moving to Charlotte. Customer service is awful, both times we had to wait over an hour when we were on time for our appointments. Every time we've been the receptionist told us that our insurance covered the visits and we've been hit with hundreds (nearly thousands) in bills that were never mentioned, even though we asked over and over beforehand. The dental work is fine there, but the front desk people are some of the most incompetent people I've ever met.Of course maybe this is my fault because I didn't realize if you google them the results are filled with 1-3 star reviews.In short, go anywhere but here!
Midtown General and Cosmetic Dentistry is a state-of-the-art facility where my family and I receive the best dental care. From the moment I walk through the door, I feel as if I am part of a great family and I am always greeted with a smile. Dr. Ludwig Saint-Jean and his staff are committed to providing each client with the best service. During every visit, they take the time to answer each of my questions and put all my concerns to rest. After many years, I have finally overcome my fear of going to the Dentist's when I began to visit Dr. Saint-Jean's practice. Also, I have been experiencing much better health ever since I have been treated and cared for at Midtown General and Cosmetic Dentistry. I highly recommend Dr. Saint-Jean and his staff.
Dr. Vangurp is only interested in cosmetic dentistry. I had issues that needed to be addressed and we came up with a plan to do one thing at a time. Unfortunately each time I went, Dr. Vangurp wanted to readjust the plan to have a lot done at once...and he continued to push veneers. I did not find him to be compassionate or professional. It's about the money.
Dr. Snow is a very competent Dentist and manages to perform dental work pain free! I finally feel comfortable seeing a Dentist for invasive work and have developed a true respect for the profession (opposed to the old Dental cliches). View from the rooms are very nice and the staff is great. A+!
I have been here several times. The ladies at the office are always delightful! Dr. Snow is wonderful, I had minimal pain after a root canal, that a Tylenol cleared right up. Who ever heard of a painless root canal???? With Dr. Snow it is possible! I always feel very comfortable in his chair. He takes the time to answer all your questions, I have never felt rushed at all. This is a great place to go, even the restroom is warm and inviting. ..lol If you are looking for a dentist, look no further! !!Cynthia