House Cleaning in Charlotte, NC

First of all, spoke to the owner from whom I received a quote for a one-time move-in job. the house was empty a couple of months, and had heavy dust build up on every service. when i emailed him (3 times) to set up the time, he never answered me. I then called someone else to set up a time, and after 3 visits, the job is still not finished. The quality manager even approved the 3rd visit. After the first two visits, it appeared they only dusted as far as they could reach. still a pile of dust on ceiling fans for instance, and many other places. The owner did not care to finish the job.He preferred to invoice me and be done with me. Guess they thought I was too much trouble, but I sent pics showing the dust.

Love it .responsable and sparkle

Avoid this company.Perfect House Cleaning, Inc. is owned by Olga and Maria, a mother and daughter team. Olga, the mother, makes all the decisions but you can’t communicate with her since her English is limited.Maria came to my home and quoted a price which was reasonable. The initial deep cleaning is $50.00 an hour and the two cleaning girls did a thorough job. Two items were damaged and the girls did not mention this to me, which is wrong, but the company paid for half of the repairs.After the next regular cleaning the company informed me that Maria’s quote was wrong and I would have to pay $60.00 more per cleaning. I agreed but did not like the fact that the original quote was not at all accurate. I was told the same two girls would be cleaning my home every time but this is not true. Each time there was a new girl in the crew. The company cleaned my home several more times but the last cleaning was not as thorough. You must have your home cleaned on their schedule and not yours. If you deviate from their schedule you will be charged more money.I advised Maria by telephone that we would be out of the country for most of the month of February and to skip February’s cleaning. She acknowledged this. When I returned for a few days in mid-February there was a telephone message from Maria. She said the girls had come to clean my home and I was not there. This was followed up by an e-mail stating I owed the company $60.00 for their time. Maria never told her staff to cancel my February cleaning and I was expected to pay for Maria’s mistake. I called and e-mailed Maria several times to get this straightened out and Maria never returned my calls or answered my e-mails.These people are not honest and they will not communicate with you. There are many other cleaning companies out there – STAY AWAY FROM PERFECT HOUSE CLEANING.

Martha is extremely professional, thorough and accommodating. She has been very trustworthy and I would recommend her to anyone looking for a reliable cleaning service.

Martha is such a gem! Not only does she perform spotless cleaning, but also has such a great presence in our home! She is punctual, always showing up when I ask her to. I LOVE coming home after she's cleaned it. Definitely recommend. Very trustworthy!!

Martha has cleaned my house many times and all I can say is every time I come home I feel relaxed. Everything is very clean and I don’t need to supervise. Furthermore Martha is honest, responsible and hardworking. She comes weekly and I highly recommend!

Dusty D. from Northwoods Recommends your businessMartha has been cleaning for me for a while now. She is a honest, dependable and very hard working person. She goes above and beyond what is expected of her. She does my place every two weeks and always shows up on time . I never hesitate to leave her here alone if I have errands to run. She is now cleaning for a friend of mine and he is also extremely pleased with her work. I have had other cleaning services and none compares to the work she does.

Hired Maid In Heaven to do a move in cleaning for the home we just purchased. Cleaners showed up on time, did an outstanding job and received an email the following day to be sure I was pleased. I definitely was!

I have never been happier with a cleaning service as I am with Molly Maids. They are professional, always on time and, if they are stuck in traffic or late for any reason, will call to let me know. They do a thorough job each and every time. Actually, do a better job than I normally do :)I am at ease not being at my home when they are cleaning. I fully trust these ladies and the company they represent.I always thought that having a cleaning service was a luxury but after seeing how affordable they are, my perception has changed and I now have more time to do the things that to me and my family are more important.Aracely and Irma (Team 3), thank you for doing such an amazing job!E. Thiessen

Great experience with Maid In Heaven. Contacted them through email. Quick response. Set up everything without having to make a single phone call. Cleaner showed up on time, had everything she needed which was great as our household was completely packed up and in a moving van. Got a call from our realtor this morning, Maid In Heaven did an extremely thorough job and our home is now ready to put on the market. Again great experience with Maid In Heaven.