Bought the living social promo for keratin treatment. Called for an appointment and I got there right on time. I was asked to wait & after 15 minutes when I went up to the receptionist he says it will take another 45 MINUTES!!!!!!!! I said ok I shall be back after lunch but I hope you had told me sooner instead of having me sitting there for 15 minutes.I asked the receptionist to confirm with the lady who would do my hair that she would be ready for me in 45 mins. He came back after 10 minutes of discussing with her that it will be 45 minutes. I came back and went up to the counter & was told it would be another 45 MINUTES!!!! I told them I would get a refund from living social & glad the lady, Michelle did not do my hair :) they said ok. No one used the word sorry or apologize!!!Save yourself time & don't go here. There are plenty other salons out there who wouldn't be as busy :)
16615 Lancaster Hwy Ste 7Charlotte, NC 28277
From Business: Hand and Stone offers professional Massage, Facial and Hair Removal services tailored to your individual needs. We are open seven days a week with extended hours …
I had my hair done for the first time at this salon and I had hope she is the best hair stylist I've ever had this place is top notch check it out .…
I have always had long, dark, thick healthy wavy hair. I explained to the stylist that i wanted a couple inches off, with some long layers. I also informed her that i almost always let it air dry and wear it natural. She probably literally only spent a total of 10 mins on the cutting. And let me ask you this, HAVE YOU EVER GOTTEN A HAIRCUT WHERE THE STYLIST DID NOT HAND YOU A MIRROR, SPIN YOU AROUND, AND DID NOT LET YOU SEE THE BACK!!?? She knew she screwed upI ran out almost in tears (after giving way too generous of a tip) and got hope to look at the back. It felt so DRY and looked so shaved and choppy. I did some research and found out what she did was TAPERING, not LAYERING. A fast (cheap) alternative. It will take me months for it to grow to even think about repairing it. Thanks for ruining my summer.
If I could rate this salon with a negative star, I would. The first time I went to this salon was for keratin smoothing treatment and color. After four hours at the salon, I went home and my grey roots were still showing. I had to return and have my hair “fixed.” Assuming this was an isolated experience(apparently I had not read the reviews on this and other sites), I decided to go back and try Salon M2 again. My appointment was for the kerasilk smoothing treatment and color. The keratin was done incorrectly and my hair turned orange!!! The stylist saw how upset I was and promised to fix my hair within the next two days because I had two events to attend. For that reason, I paid under the guise that my hair would be fixed. I called the following day (3x) and was told the manager would call me back. I called again the next day, a Saturday and no one even answered the phone. Being that no one called me back and were clearly dodging my calls, I disputed the charge on my credit card. A month later, I received a phone call from the owner, Michele, asking why I disputed the charge. She was rude and told me that the manager, Angela, was unable to call me sooner because she was “going away for her birthday.” Awfully run business!! Save your time and $$ and go somewhere else!
Este lugar me encanta porque todo es calidad los productos que se usan para la piel y para el cabello todo es de alta calidad .
Excelente cervicio mucha experiencia profesional gracias llamar al celular 9803359072
Las peluqueras siempre están afuera no yegan a tiempo Aparte te cobran lo q qieren No tienen un precio fijoSegún el corte d cabello son 15 Y te vienen cobrando hasta el agua Nececitan improvisar no lo recomiendo
The best salon & Beauty Supply in Charlotte, NCOne of the best Stylists in the hair care Industry. Professional atmosphere without the long wait.
I got my hair done here on Saturday, July 1, 2017. I paid for the $175 Senegalese Twist, but got home only to realize that the middle of my head was not what I paid for. They were very rude. They started to talk about me in their language, I know this, because once they started talking, they all turned to look at me, and then burst out laughing. I felt so uncomfortable there, that I had to have my son come sit with me, until I was done. I will never go back to this place ever again. Beware of this place. Take your money somewhere else.
I don't know which salon you are showing in the gallery picture but it is not that of VIP Nails. The terrible reviews must belong to a shop that closed down in the same strip. VIP is friendly, clean and professional.
She is RUDE!!! She will argue with you about how you want your hair and she takes NUMEROUS breaks!!! Her salon is FILTHY!!! I requested my yarn braids be bra strap length and she kept trying to do them shorter, I can only guess she was lazy and didn't want to take the time to do them... it's wwaaayyyy to many options to have to deal with her attitude... Do yourself a favor and spend your money somewhere else.