Wonderful experience! Very quick and kind! Got exactly what I requested and atmosphere as well as customer service was wonderful!
This was the worst experience that I've had getting my hair done. I went to get kinky twists and the sign outside had a price, when I went inside they quoted a different price. I said thank you and was leaving and the male said something to the woman laying on the couch ����As I reached the door she said come sit in that chair!! Okkk... she starts my hair and gets a blow dryer and rakes it through my hair like she's ����. She starts the twists and it feels loose. Another woman came to assist and they were extremely tight. As other customers came in they left me sitting there! Needless to say I arrived at 12 and left at 530. The woman that initially started my hair just walks away leaving the other lady to try and fix the mess she created in my hair. The woman called her several times to come back and she ignores her! I notified the lady that my twists in the back were loose and she tried to tell me they weren't! She then called the lady again several times ( whom at this point just seems uninterested) Long story short, I've gotten this style several times prior to this experience and this is the worst I've ever seen!!! I mean to take people's money and you have no idea how to do hair! I am appalled that this "business is still open!! I would never recommend this place and I definitely would never go back!!! And to add it's been two days and my twists are coming out!!! ��������
I have gotten my hair done at Elom's several times. When I got box braids, it pulled my edges out so I had to take the top half out after a month to save whatever edges I had left and get cornrows. Elom's never honors appointments. I had an appointment at 1 and when I arrived she had just sat a new customer in her chair and was preparing to crochet. I had to wait over a hour. This has happened on several occasions and is extremely Unprofessional. They also do not honor the sale prices posted outside of the building. If you request your hair done at that price, they will respond by saying the posters are 3 years old. In most cases, the hair looks good but appointments are set for a reason and should be upheld.
My experience with Deborah and her staff was very good. I got micro braids and I love them. I got a lot of compliments on my hair. I recommend this hair braiding shop to all.
The owner (Daba) made such a fuss about redoing the top of my braids because they were too heavy, the braids were smaller in the back of my head and the front was large, couldn't even lay my head down . I asked nicely about redoing the top and she Asked me to PAY AGAIN after I paid them $180 . Made such a big deal about the whole situation instead of correcting for FREE and move on, I actually would've gave them another chance. Debating back and forth about how much hair they normally use etc.. Repeatedly, told her my hair is extremely heavy at the top of my head and not the back of my head. Just rude. Told me to come to the shop at 4pm and she would help me. Different tone when I got there. Simple correction leaded up to me paying way more for box braids. BOX BRAIDS total= $200
I WOULD NEVER GO BACK HERE EVER!!!! I got faux locs Thursday and they burnt the ends. Well I took them down last night for numerous reasons my scalp being swollen is one of them (too tight) but after getting them out not only was my hair cut but BURNT!!!!! I called and she said that's impossible and didn't care! NEVER AGAIN CUSTOMER SERVICE IS DEFINITELY NOT IN THEIR VOCABULARY
Prisca did an excellent job on my Ghana braids. She was fast and professional.........................
The trouble started when I got a quick weave done. Before installation, I asked my stylist Tracey Torres twice whether or not it would damage my hair and she both times she assured me that it would not. When it came time to get the installation removed, Tracey not condition my hair long enough before combing the extensions out, which caused a HUGE bald spot on the side of my hair. I waited months to see if it would grow back and I STILL have a huge bald spot. I went to the dermatologist and they said that they didn't see any hair follicles present for regrowth. there is scar tissue, and it looks permanent. I never received a refund. I walked in with a head full of hair and walked out with damaged hair. I pay money out of pocket for treatments and wigs to cover up Tracey's mistake. When you walk into a hair salon you're supposed to walk out feeling confident and great about your hairstyle. Salon Zen does not care about the health of your hair. Please stay away from this place.
Great customer service,The 2 ladies that did my hair honestly done a great job i love it they was professional ,quick and neat .The Problem was Aamavi herself i came back from a awful 1st time visit and she stated to come back and she would give me a discount off my next style .I came yesterday and let the lady at the front office know so she called Aamavi and obviously Aamavi must of said no because i still paid full price of 185$ still didnt make it a big deal i just still gave them service and i knew already in my mind i was going to do a review.All the information you want us to fill out on the paperwork and u cant keep up a paper trail or something to remember who you gave a discount to .But other than that i will say her staff was great and professional i loved my box braids but still want refer no one to go there to get Goddess braids unless they have a new person doing them from the time i went
Got my hair braided 2 weeks ago in box braids for the first time. There were 4 ladies braiding my hair at once, so I was done in 3 hours. I'm very pleased with my hair and the color used to blend my hair color. Had a good conversation with the braiders in the shop and they were friendly to me like they always are. I've been getting my hair braided here for about 2 years now and very pleased every time.