Very pleased with the process from beginning to the end. He made us a repeat customer for sure. Craig G
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You can buy nice flooring lots of places. At A-1 CARPET & TILE you get outstanding service along with beautiful flooring. I had large plank wood-look tile installed throughout the house (both the downstairs and upstairs) and carpet on the stairs and landing. Mohammad listened to what I wanted and made excellent recommendations. He stayed in touch with me on when the installation would begin/end, working around my schedule. His installers were on-time, professional, and hard-working (arriving by 8am and not leaving until 7pm). Mohammad followed up throughout the installation, making sure I was happy with both the selection and the crew working (I was!). My flooring is absolutely gorgeous...just what I wanted! I highly recommend A-1 Carpet & Tile!
We ordered our entire first floor hard wood in brazilian cherry 6 or 7 years ago and Alex did excellent customer service. I am a repeated loyal customer and go back to order my second floor and stairs few weeks back. The flooring was fine with no issues however the stairs were not Semi Glossed as we ordered. We find out today that the gloss is Water Based instead of Oil Based the way it should be. I am really upset the way Alex treated us being his loyal customers. He has been rude when i spoke to him. I will never ever RECOMMEND him to anyone any more. Small business grows with being loyal to customer NOT treat like you did to us.
Surged my remnants quickly and nicely! Showed me various styles of surging and delivered my pieces when promised.
Mohammad completed a commercial job for the Town of Fort Mill with carpeting our new Town Hall. We could not be more pleased with his work. The carpet was great quality and he gave us the lowest estimate in the area. He was quick to install and very professional and easy to work with. First class service!
We have been looking for carpet change for about 3 years, what concerns us is the furniture move since our house is fully loaded. When we found A1 Carpet&Tile, then all concerns are no longer concern, they show up in time, did all the work as we expected and kept our hands free, they not only put the carpet on, take away the old smelly one, but also helped us re-place the furniture which saved lot of our time and efforts. We probably saved several hundred dollars for those extra service. I would definitely recommend A1 Carpet &Tile to others who is looking for a professional carpeting service provider, Mohammed and his crew will make your life super easy with very reasonable price. Park&Brigitte
Really nice people but a little slow. They said they are just really busy. Not a big deal because we had a lot of time for our project. But they treat you real nice and have good customer service. We're just a small company but they did a real nice job.
This is the worst vendor I have used in a long time. Hired them (Stan) to install carpet in my new office and they eft the job undone and shabby! When called, he refused to answer and return calls. Spend more $ and get better product and service!
After years of of evaluating options for replacing carpet, we finally decided to have wood floors installed. From the very first call to Majestic, every step was handled with extreme professionalism from the estimate to the final clean up. We are very satisfied with their work and would recommend them to anyone needing wood floors. We will definitely call on them again if needed.Suzi M
RUN FROM THIS COMPANY!! I wish there was a negative start choice. I would recommend doing it yourself even if you don't know what you are doing because it will still come out better than having these guys do it. Terrible customer service and even worse installation.