The gym facility is fine. The problem for us, is despite our complaints that go completely ignored, the gym has decided to be a political propaganda machine playing only FOX NEWS. We would like no such propaganda played whatsoever, or a balanced spectrum. We despise the gym having a politically correct agenda promoting the birth of a nation state this year that is modeling itself after the former Soviet Union where fair and balanced news is eliminated. Sad! If this bothers you, signing the contract will cost you a lot of money if you want out.
Best gym out there! I can say that because I travel extensively on business and see what is out there. I can honestly say that MIF is the best! If you want a clean gym, with great equipment, great people to motivate you, trainers who take a personal interest in you success and the classes are amazing and motivating---then you must visit MIF. They changed my life!
Do not rent the clubhouse for any activities from this location. They staff a person on site and monitor you on security cameras from a loft above the clubhouse. During my daughters Sweet Sixteen party a woman named Melinda harassed my guest (Adults and Children). She yelled at them because they were on the front porch and at my 65 year old mother as I had some guest help her carry things to her car. She didn't want them in the parking lot. She ran through our party as if there was a fire numerous times. It was absolutely the worst experience I have ever had. I realize its hard to determine when reviews are made but please trust me on this one. There are plenty of locations throughout Charlotte better than this location.
10/4/2013 AM- Manager Crystal called to refund my card. While on the phone with me, Matt, was making loud sighs, and Crystal was laughing. When I asked about it, she said she was laughing because Matt needed to go to the bathroom. REALLY?!?! AVOID this place, you'll thank me later!UPDATE 10/4/2013 10 AM Less than 24 hours of talking to the owner, @OnblastOpinions twitter account has been deleted. Hmm?! I'm happy it's over, but I'm still upset that this employee would yell and scream at me on the phone, then open a twitter account and tweet about and to me. Why? I never raised my voice once. Roid rage?!Maybe. Poor customer service, Yes! Despite the fact that it's gone, I still have all the screen savers of this nightmare. Please contact me to see them. While I admit that the gym itself is nice, I will NEVER EVER go to PF again. It's crazy. Not to mention they still have my credit card number.UPDATE:10/3/2013 8PM After talking to owner and manager, the tweets were pulled. Thank God! While no one admitted to the tweets, someone did admit to being rude..................! I'll take that to be a victory. Even though i hate that someone could make me feel so bad and bully me via social media. 9 out of the 12 tweets about me have been removed from the account about me. Account is now marked private. 10/3/2013 4PM One of the employees is harassing me on twitter after canceling my membership!! I will not stand for it! Don't believe me? Check out @OnblastOpinions.READ MORE: http://bit.ly/1bxiOPy Brittany, Charlotte NC
ZX Fitness has some very shady business practices. I signed up for a membership with my daughter over a year ago. Not only did they sign me up for something without letting me know but when I tried to cancel they claim they never recieved my notice and continued to charge me. My bank had changed my debit card due to fraud activity at the bank and they were not able to debit my account. Instead of letting me know ZX just kept rackting up the charges for 5 months before they decided to give me a call, or might I say they called my daughter, not me. I thought it had been taken care of and now I am being bullied by their so called acct. manager, Kimberly. There are many other gyms in Charlotte that are cheaper, cleaner and will not harrass you. When you go in there the fitness people bug you trying to get you to sign up for their service, of course for a fee. DO NOT JOIN THIS GYM!