The staff was very welcoming and efficient. I had an overall great experience with the doctor as well. My concerns were taken seriously and I was given a great advice. Would recommend this place to anyone looking for reliable doctors.
7006 Shannon Willow Rd CharlotteCharlotte, NC 28226
From Business: As Otolaryngologists, our doctors are trained in the medical and surgical treatment of head and neck disorders. We have special expertise in managing diseases of …
Excellent service and very professional
The doctor and nurses are very friendly and helpful, I can honestly say this clinic is wonderful and exceeds my expectations. I have never had a problem getting an appointment quickly.
Our family has used this practice for over 30 years. They have always been caring, concerned, and considerate. When my mother was had a cataract operation to try and give her a little better quality of life (she was an Alzheimer's patient) They were extremely caring and gentle. Can't say enough good things about them.
Horrible customer service and business ethics. The staff and doctors lack empathy. Called several times regarding my bill. I was billed for a service that was never rendered. Each time I called to file a complaint , the office staff told me the managers/billing associates will call me back. They have no accurate explanation.Better do your research and seek other services....because this doctor office will try to suck as much money from you as possible. They are avoiding me. Unfortunately, I have a bill for a service that was never rendered. I will continue to file a complaint against this company until someone explain to me with documented proof.They cannot be trusted and their service cannot be trusted..
Everything about my experience with CEENTA was wonderful. Staff was pleasant, practice was very clean. I saw Dr. Heavner who had to scope my vocal chords - usually not too comfortable a procedure. But, Dr. Heavner told me what he was doing every step of the way. Would definitely go back to see him. I actually have an appointment next week with a Speech Therapist and am hoping that appointment goes as well!