My Fiancé and I decided it would be a good idea to learn a very a choreographed dance for our first dance at our wedding. We purchased a 10 lesson package through QCB not including the first lesson complimentary (it is complimentary assuming you purchase a lesson package). Upon arriving for our second visit we were informed that our instructor from the first visit had left QCB. While we were disappointed, we ended up finding a fabulous instructor in Emily. We built a plan to ready ourselves for the Big Day. The plan was to utilize the first lessons to develop a routine and follow up closer to the wedding to drill it down into muscle memory for the wedding. I recently called QCB to schedule these remaining (3) lessons with Emily, only to find out that she now too has left QCB. The phone was passed on to Dana (owner) who tried to explain to me that she could provide another instructor for the (3) remaining lessons, saying the new instructor could learn the dance before our visit. I explained that I was not interested in changing instructors (I take golf and banjo lessons and am of the opinion that a change in instructor is a huge step backwards). I was barely able to explain my feelings before Dana went on the offensive about refund policy (which I fully understand we are not entitled to based on the lesson plan contract, despite the circumstances, even just for the remaining 3 as I asked), she appeared to be well practiced in this conversation and, in my opinion, quickly became rude and condescending about my concerns. We are very disappointed that the spirit of our involvement with the studio was not honored and both me and my fiancé now will be thinking of this during our first dance as a married couple. I recommend that anybody looking to QCB for reasons similar to ours to protect yourself and either purchase a smaller lesson plan or do shop around and find a different studio.
Serving the Charlotte Area.
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5701 Glen Forest DrCharlotte, NC 28226
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Terrible experience here! Owner is a money-grubbing mean-spirited person who is only out to make a buck and doesn't care if her customers receive the type of dance they request or not. I will put this all over social media - didn't even sign the contract and she would not give us a refund after her instructors clearly did not teach us the type of dance we requested. We offered to pay for the first lesson, even though it was not what we had specifically requested and yet they said they could deliver. I would be very careful if you choose to walk in this place - she should be ashamed!
look furthur, Im sure there are better schools
Overall, it's a top-notch school to attend. From a personal level, the school is safe and cozy. So many tools available to you. The school is amazing!
ECPI IS THE WORST SCHOOL I HAVE BEEN IN. I GOT IN TO PAY BACK $30000 BACK OF THE LOAN AND THEIR SCHOOL IS EVERY UNORGAINZES. AND ALL THEY WANT IS MONEY. THE BROAD OF EDUCATION SHOULD SEE HOW THIS SCHOOL IS BECAUSE THEY HAVE CHANGE THEIR MATH TEACHER THREE TIMES IN ONE TERM. YOU SHOULD SEE THE REVIEWS FIRST ABOUT THIS SCHOOL AND THEN DEDICE IF YOU REALLY WANT TO GO.