Absolutely incredible experience. Dr Mumford and her team are thorough and very caring. The space is beautiful, they use technology I've never seen (in going to eye doctor for 20 years) and the products are amazing! I strongly recommend!!!
6311 Carmel RdCharlotte, NC 28226
From Business: At eyecarecenter, we believe in truly innovative vision care. Our eye doctors offer the most comprehensive eye exam on the market, also diagnosing and providing t…
Was a one-time repeat customer. How to schedule appointment for 4:40 p.m. . Office is in the middle of Uptown Charlotte. I arrived at 4:44 p.m. And they would not see me, stating the doctor had already shut down and left. Stating there is no window to be late for the last patient. I was so upset and don't understand why when the lady scheduled my appointment and I told her that I get off at 4:30 she should have stated then that I may need to reschedule or try to leave earlier but she didn't!I will never return to this place or refer any anyone!! I think the incident was very rude unprofessional and inconsiderate of myself being a patient and I work in healthcare you don't treat people that way!
Dr. MacIntyre and her office staff are simply phenomenal! My 11 year son was a new patient of theirs and everyone in the office was courteous, professional and very friendly. They also exceeded my expectations on wait time (which was less than 3 minutes) and cost. This is the best customer service I have had at a doctor's office in the past 10 years. Awesome!!!!
The doctors are really good and helpful. I had an unpleasant experience in dealing with my insurance details. But once they understood their mistake they were really thoughtful in rectifying their mistake and providing the necessary services
Very convenient in downtown Charlotte! Great office and friendly staff!
Dr. Smith is a wonderful, kind, conscientious doctor. She is thorough, yet ever aware of your comfort level. She takes the time to explain the procedures, and to answer any questions you might have. Thank you, Dr. Smith, for all that you do to care for your patients.
Worst Place to go for an eye test. Doctors mentioned in the web site are never seen there. Folks who consult for lenses promise a lot , but when u get your glasses it would be completely different from what we ordered. Consultants would come with an excuse that they were not aware of the rules ... ( they sit there and are not aware of the rules P-( ) .... three months it took for them to get the right glasses for me. Trust me never go there
I left a message with their answering service requesting service for a new patient. No returned call. I called the Office on Monday and the Lady told me that their computer's were down and she would call me back to setup an appointement after taking my name and number. Here it is a week later and haven't heard anything. I moved on to a different eye center and it is funny how these company's are so well off that they don't need more money.