I really love the company and the service. the only reason I gave it a 4 star on the service I was promised a call in 2 days and it was the morning of the 3rd day
Serving the Charlotte Area.
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I really like the service , but the professionalism of one of the workers could have been a lot better
My Fiancé and I decided it would be a good idea to learn a very a choreographed dance for our first dance at our wedding. We purchased a 10 lesson package through QCB not including the first lesson complimentary (it is complimentary assuming you purchase a lesson package). Upon arriving for our second visit we were informed that our instructor from the first visit had left QCB. While we were disappointed, we ended up finding a fabulous instructor in Emily. We built a plan to ready ourselves for the Big Day. The plan was to utilize the first lessons to develop a routine and follow up closer to the wedding to drill it down into muscle memory for the wedding. I recently called QCB to schedule these remaining (3) lessons with Emily, only to find out that she now too has left QCB. The phone was passed on to Dana (owner) who tried to explain to me that she could provide another instructor for the (3) remaining lessons, saying the new instructor could learn the dance before our visit. I explained that I was not interested in changing instructors (I take golf and banjo lessons and am of the opinion that a change in instructor is a huge step backwards). I was barely able to explain my feelings before Dana went on the offensive about refund policy (which I fully understand we are not entitled to based on the lesson plan contract, despite the circumstances, even just for the remaining 3 as I asked), she appeared to be well practiced in this conversation and, in my opinion, quickly became rude and condescending about my concerns. We are very disappointed that the spirit of our involvement with the studio was not honored and both me and my fiancé now will be thinking of this during our first dance as a married couple. I recommend that anybody looking to QCB for reasons similar to ours to protect yourself and either purchase a smaller lesson plan or do shop around and find a different studio.
Terrible experience here! Owner is a money-grubbing mean-spirited person who is only out to make a buck and doesn't care if her customers receive the type of dance they request or not. I will put this all over social media - didn't even sign the contract and she would not give us a refund after her instructors clearly did not teach us the type of dance we requested. We offered to pay for the first lesson, even though it was not what we had specifically requested and yet they said they could deliver. I would be very careful if you choose to walk in this place - she should be ashamed!
As an employee their. I worked 74 hours but they refused to pay be because the dummies they hired before screwed up. So the company we worked for refuse to pay the company so the workers who actually did right didn't get paid. Its bs. Never sign up with this company
This lawyer promises to do things that he cannot complete and ends up taking 7,000 dollars. When he went to court he did not even try to do anything. Whenever we tried talking to him they treated us like crap. If I could give him a 0 I would because he deserves a 0. Very unprofessional just a scam. Be careful with what he promises because he will never deliver.
1 year later and I still love it here! The salary bonuses & benefits are superior to many other employers of the same size & type. The work is not easy, the standards for performance and productivity are set high, this is not the right place for an individual who is not willing to work hard everyday and be held accountable for meeting productivity goals. Career growth is available, my management team is supportive and interested in the growth & development of the associates.
Poor Management. Call center, mostly black. Very run down. Low pay, no room to advance.
look furthur, Im sure there are better schools
Overall, it's a top-notch school to attend. From a personal level, the school is safe and cozy. So many tools available to you. The school is amazing!