Worse bank in all the Carolinas, from manager to customer service, just terrible, they will change your personal bank information when they pleased without your authorization!
This location is no longer here in charlotte at Fairview Rd. Please eliminate. People come to this building all the time and get very frustrated
8500 Andrew Carnegie Blvd -This address is not the State Street Bank and has nothing to do with this bank. This address is TIAA - Teachers Insurance Annuities Association. Do not go there expecting to find a bank .State Street Bank have an office in Charlotte, North Carolina but no banking services so be warned!
This is the worst bank I have ever been in. The teller Jallisa Ford was very unprofessional and basically refused to do her job so I told that we would take our business elsewhere she refused to give me my check back and I spitefully said well then ill just keep this then and I had to go have another check reissued which was completely ridiculous. Then when I tried to call back and speak with the manager he was always busy and I was never able to speak with him and my problem went unresolved. I will never use this bank again and I will never recommend wells fargo to anyone.
She is the best and the only reason I still go to this location. If your in a down mood, go and see Ms. Linda, she will surely brighten your day. Everybody loves her and she's one of our favorite customers at Foodlion. We all love you and please do not leave this location.
DO NOT USE this bank. I provided them with every requested document within an hour and two days prior to closing they decided they needed 30 more pages of documents and of course this close to closing you have likely packed up your documentation preparing for the move. Then on the morning of your twelve noon closing appointment they call you and say they want a field appraisal of the house you are buying, mind you they already had THEIR appraisal done weeks prior. Now my husband and I along with our four children are homeless until they get their $h1t together. I cannot warn you enough. I would have preferred to give them ZERO stars.
Good Luck having them return your call. I tried reaching them for a week and never recived a call back. Had to go to corporate office to get what I needed. If no stars was on option that is what I would give them!
It's great everyone make you feel so needed.
I Love this bank!!!!I highly recommend it!.The people are friendly and easy to work with.They all get to know you,the prgrams are great and I am buying a house and fixing my credit and disputing with the credit companies and I am able to monitor everything and do all my disputes with their Idetity Alert Program.They have so many plans to suit your needs.Check out their Gold Plan.Its AWSOME.I am so happy with this bank I referred my children to open their accounts with them and some of my friends that couldn't get bank accounts anywhere else.