WORST SERVICE EVER - Followed by a hair in our food!!!Like most people, we eat out for convenience and to save time. Our experience with Chicken King in Chester was not only inconvenient, but ended up being disgusting! We ordered a mixed 8 piece fried chicken with 4 legs and 4 breasts. The girl at the counter not only accepted our order, but called it out correctly over their mic. Upon arriving at home, we discovered that our order was incorrect, so we called the "restaurant" and were told to come back to pick up the correct order, and to keep the chicken that we'd already been given after showing them the incorrect order. So we drove back to Chicken King to show them the mistake - while all of the vegetables and sides that we had at home got cold waiting for the return of the main dish. Upon arrival at Chicken King, one of the owners tried to convince us that an order like 4 breasts and 4 legs was impossible since chickens only have 2 legs etc. REALLY?? Once they finally agreed that they can actually fill such an order' they tried to convince us that since the owner had't heard the order called out on the mic it didn't count. What?? Who cares? We just wanna eat dinner at this point. They proceeded to take back the mistaken order, which my family had previously had in their hands and on their plates, despite the fact that we'd been told to keep the 1st order for the inconvenience. The owners explanation was that they are a new business and couldn't afford to have us keep the mistaken order - that and what their employee had said didn't count because I was at fault because I should have asked for an owner when I called. - So I'm at fault because his employee didn't tell me this situation was over their head & he needed to be involved and he doesn't believe he should stand behind the actions or words of his employees. WHAT WAS THE POINT? Was I supposed to apologise for his employee not being trained properly? Were they planning to serve the same chicken to other unsuspecting customers??? At the conclusion of our way too lengthy discussion (as our new order of chicken got cold) WE WERE ACTUALLY CHARGED ANOTHER $4. for a special order!!! At this point it was over an hour since we started trying to get our convenient meal from out and we were all ready to just go eat our cold chicken and sides. I was annoyed at the new higher price & tired of trying to get them to treat us like valued customers. The owner wanted to have further discussion and actually expected me to come back the next day and discuss this issue at length when HE had more time to get me to understand his viewpoint (since his time is valuable and mine is not) Why would I drive once again to Chicken King the following day to discuss with him his point of view, so I could understand why they couldn't even just honor what they'd said. SERIOUSLY?? How much time does this guy think that I want to spend on our time saving meal? AS IF ALL OF THIS WAS NOT ENOUGH - When we finally did get to eat our over priced cold chicken, my daughter found a HAIR embedded in the breading of her chicken leg. I think I would have gotten better service and less hair by picking through the dumpster behind KFC! Needless to say WE'LL NEVER GO THERE AGAIN! Looks like the below reviews must have been written by friends or family. CHICKEN KING CUSTOMERS BEWARE OF HAIRY EXTRAS AND PREVIOUSLY SERVED CHICKEN!
2824 Milton RdCharlotte, NC 28215
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9211 N Tryon St Ste 14Charlotte, NC 28262
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8720 Pineville Matthews RdCharlotte, NC 28226
From Business: Since 1977 Bojangles' has been serving customers our perfectly seasoned chicken, made-from-scratch biscuits, signature fixin's, and Legendary Iced Tea. Our biscui…
For the restaurant to be fairly new, all the tables were dirty, when asked can someone clean the tables, it became a debate with the 2 workers as to who was to clean them. Also, when I ordered my salad I asked for Mediterranean Dressing & got Honey French instead, when I went back for the correct dressing, I was given Honey French again, even the cashier stated, she ordered the Mediterranean dressing, what is going on? Well at the end I got my dressing & the cashier last three debate with the other worker & had to clean the tables.
I have been to this location several times. Each time I have had to go back or if I'm inside I have to remind them about something they forgot. I'm easy so I don't raise a ruckus I just say what it is they forgot and I keep it moving.
Rude, unpleasant. Food swimming in grease. Slow, unpleasant service. It was one of the worst dining experiences I've ever had.
This location is not a good one. My chicken had no seasoning and it was supposed to be spicy. They forgot my cole slaw and thank goodness i hadn't left the parking lot before i noticed it. Not a good look! This was my second time trying this location, never again. Back to Wilkinson Blvd I go.
Brittnee is the worst service I have ever had at Wild Wing Cafe . She was extremely rude and the manager on duty did bother to resolve the issue all the time we where speaking on how bad the service was she was smirking. I plan to let everyone that I encounter of the service at Wild wing cafe carowinds blvd location.
The owner is a thief. I called him out about paying a dollar and 3 cents in tax on $7.50 food He ranged it up and the order was$8.15 but he charged 48.53 on my bank card .. Beware of this fraudalent restaurant check your bill. Tax fraud overcharging,
I love Popeye's food, but the service at this location is severely lacking. First of all, the website posts their opening hours as 6am. They don't open until 10am. They clearly have their breakfast menu displayed on the drive through window, but they informed me that they don't serve breakfast anymore. I had a drink with my combo, but they were out of tea, and every other soft drink except root beer! Really? At 10:20 am you've run out of tea and lemonade? Less than mediocre experience. I'll go to the Wilkinson blvd and Concord locations instead.
Nasty people had the cashier reaper my order as she repeating it she looked like she put food in her mouth then kepted talking as she kept talking the food falls out her mouth this place is nasty never coming over here for my first time here this is nasty
Every now and then I like to cheat on my diet, so I headed to Popeye’s for lunch. When I arrived it was crowded, but the TEAM held it down! They got all those orders out in a timely matter while keeping the dining area clean and friendly dispositions. To Restaurant #11520, your TEAM is the bomb; keep up the great work, two thumbs up!!