Wonderful experience! Very quick and kind! Got exactly what I requested and atmosphere as well as customer service was wonderful!
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Ms Sarah and her team was awesome! Ms Sarah did a great job and I would recommend heror her team especially Adele anytime! Thank u Ms Sarah
This was the worst experience that I've had getting my hair done. I went to get kinky twists and the sign outside had a price, when I went inside they quoted a different price. I said thank you and was leaving and the male said something to the woman laying on the couch ����As I reached the door she said come sit in that chair!! Okkk... she starts my hair and gets a blow dryer and rakes it through my hair like she's ����. She starts the twists and it feels loose. Another woman came to assist and they were extremely tight. As other customers came in they left me sitting there! Needless to say I arrived at 12 and left at 530. The woman that initially started my hair just walks away leaving the other lady to try and fix the mess she created in my hair. The woman called her several times to come back and she ignores her! I notified the lady that my twists in the back were loose and she tried to tell me they weren't! She then called the lady again several times ( whom at this point just seems uninterested) Long story short, I've gotten this style several times prior to this experience and this is the worst I've ever seen!!! I mean to take people's money and you have no idea how to do hair! I am appalled that this "business is still open!! I would never recommend this place and I definitely would never go back!!! And to add it's been two days and my twists are coming out!!! ��������
I have gotten my hair done at Elom's several times. When I got box braids, it pulled my edges out so I had to take the top half out after a month to save whatever edges I had left and get cornrows. Elom's never honors appointments. I had an appointment at 1 and when I arrived she had just sat a new customer in her chair and was preparing to crochet. I had to wait over a hour. This has happened on several occasions and is extremely Unprofessional. They also do not honor the sale prices posted outside of the building. If you request your hair done at that price, they will respond by saying the posters are 3 years old. In most cases, the hair looks good but appointments are set for a reason and should be upheld.
My experience with Deborah and her staff was very good. I got micro braids and I love them. I got a lot of compliments on my hair. I recommend this hair braiding shop to all.
The owner (Daba) made such a fuss about redoing the top of my braids because they were too heavy, the braids were smaller in the back of my head and the front was large, couldn't even lay my head down . I asked nicely about redoing the top and she Asked me to PAY AGAIN after I paid them $180 . Made such a big deal about the whole situation instead of correcting for FREE and move on, I actually would've gave them another chance. Debating back and forth about how much hair they normally use etc.. Repeatedly, told her my hair is extremely heavy at the top of my head and not the back of my head. Just rude. Told me to come to the shop at 4pm and she would help me. Different tone when I got there. Simple correction leaded up to me paying way more for box braids. BOX BRAIDS total= $200
The staff at Sarata's were amazing. The money and time was worth it. I absolutely love my hair.......I won't go back to the prior shop I've being going to for years. The best in the Queen City.
Prisca did an excellent job on my Ghana braids. She was fast and professional.........................
My experience here was phenomenal Ms Sarah and her team are very professional they care not only about you hair, but your time and your money
The trouble started when I got a quick weave done. Before installation, I asked my stylist Tracey Torres twice whether or not it would damage my hair and she both times she assured me that it would not. When it came time to get the installation removed, Tracey not condition my hair long enough before combing the extensions out, which caused a HUGE bald spot on the side of my hair. I waited months to see if it would grow back and I STILL have a huge bald spot. I went to the dermatologist and they said that they didn't see any hair follicles present for regrowth. there is scar tissue, and it looks permanent. I never received a refund. I walked in with a head full of hair and walked out with damaged hair. I pay money out of pocket for treatments and wigs to cover up Tracey's mistake. When you walk into a hair salon you're supposed to walk out feeling confident and great about your hairstyle. Salon Zen does not care about the health of your hair. Please stay away from this place.