Just an FYI for people of the Charlotte area to avoid going to Burchett Financial Services. I went today to get a receipt for the services she provided last year. We were not given one last year we paid half cash and half card. When I arrived I was treated very poorly and was flat out told she would not provide a receipt to anyone. After telling her that I was not given one last year she told me to leave. I was completely nice when I went in to ask for one. I have never been treated so poorly. After reading some reviews on her she apparently has messed up on a lot of peoples taxes. I hope she is satisfied with the poor way she treated a paying customer because she has lost a lot of business from us. I am very upset with this and know that God and Karma will take care of it.
Very professional and friendly. I got my money with no problems. I will be returning this year and so on!
Very impressed by the ratings, first choice upon going on the site. Called for more info. Rep was very rude, short, and non helpful. First impressions tell a lot. No thanks!
Never been to a Tax Service that cares so much for their clients, so sincerely! You do not want to miss this service! You'll be more than satisfied to boast to all your friends and family!
Please think twice before doing any business at this location. The cashiers and managers are rude and very slow. Most cashiers do not know what they are doing, so they have to call out for "Customer Service" every two minutes. I ended up having to wait for more than 20 minutes to get a transaction completed. Once I left the store, I realized that the cashier had made a mistake and I would have to go back in there and start all over. I decided to drive across town to get the mistake fixed rather than walk back into this location and waste another 20 minutes or more of my time.
This is a great tax service. I have been with them for 20+ years. Makes me feel like family. Very honest about your business.
They're the number one place you should contact if you need income tax preparation services in Charlotte.
We had a ton of questions regarding our new tax situation and Rick was very patient with us. His answers were thorough yet easy to understand. Because he was a great tax consultant we will be working with him to prepare our income tax return next year.
I strongly recommend reaching out to Rick to do your taxes and do not bother to look anywhere else because the level of service they provide is incredible. Definitely the top tax accounting firm in Charlotte.
Last year we sold our house, moved to Charlotte, rented for a few months, then bought a new house. I work from home as an independent contractor so needless to say our tax situation was really complex! Thank goodness we searched online for a tax accountant and came across Rick's website. He is very genuine and really, really cares about saving money for his clients. Our complex tax return was wrapped up within two weeks of first contact and no corrections were necessary.