There is almost no claims that Stan Asher made in his review that are true. I will address them one by one.First, Mr. Asher claims that the installers that came to install for him were installing for the first time. This is just completely untrue. The name of the installer is Moises. Moises did the complete install for Chima Restaurant downtown, (4) four QDoba Restaurants, and RuSan Restaurant just to name a few. Moises is a well seasoned installer. Mr. Asher knows that the issues that he had with the carpet were a manufacturers issue, and that the manufacturer confirmed that fact and paid for the reinstall. Second, Mr. Asher claims that we used staples to tack the carpet down the carpet. The truth is that we only used staples to secure carpet on the steps. This is the accepted method to install carpet on steps. Third, Mr. Asher claims that we recommended this carpet to him. Mr. Asher knows that this is a complete distortion of the truth. When we were introduced to Mr. Asher, he had already gotten a bid from another company for $6,000.00 to do the same job and he presented us with the carpet that the other company had given him. We got the exact same carpet and presented him with the color pallet to choose his color, and to choose the particular quality of carpet as this carpet comes in (3) three quality levels, Base, 20oz and 26oz. Based on price, Mr. Asher chose the 20oz carpet. We never recommended this carpet nor would we. This carpet is made to be installed with no seams and in very low traffic areas. We attempted to get Mr. Asher to get a higher quality carpet and he personally refused based on cost. We installed this carpet for $4300.00...the same job that the other company had quoted $6000.00. We did this job at our cost (and eventual loss) because we do ongoing business with someone from his congregation. Mr. Asher signed off on the job when we were finished and was completely aware of the customary (1) one year warranty. I personally spoke with Stan on 4 different occasions. His assertions that my employees shielded me from him is completely untrue. In addition, we have even offered to apply the entire cost of this job to redo the job with an appropriate carpet. Carpet South is a 15+ year old company with a extensive experience in the commercial flooring and residential flooring arena. We are now and have always been willing to work with Mr. Asher with in reason. Our offer to apply that money to a new job with the appropriate carpet stands.Jim Johnson President Carpet South Design Inc.
Greg came by this morning at 9 am as promised to repair a piece of carpetdamaged by our dog. I really appreciate him letting me know that he was ava…
Imperial Floor Coverings did a great job.They did our floors and they are wonderful to deal with.We had 50 Floors and Empire today come out and give us quotes and both were very high and wanted us to close the "deal" right then, very high pressure sales. So glad we passed. Imperial Floor Coverings was honest and didn't try to make me buy on the spot. The price was fair and showed us many samples and explained how the other companies send sub contractors out to sale and it's all part of their commission. More like how stupid do they think a customer can be.. Never buy from a company or companies that tell you they are "giving" you 60% off or buy one get one free, that's total BS. Plan and simple. Thanks Imperial Floor Coverings, we love our carpet.
We had Imperial Floor Coverings come out and give my husband and I a no bull quote on some new carpet. They did such a good job on the other work we had done last year My husband tried a company we had seen on TV called 50 Floors offering 60 % off.Just to kind of price comparison, we were told the special was only good on the carpet and not any extras like take up, take away, moving furniture, padding or labor. What a deal. Wanted almost $4,450 to do for want we got Imperial to do for $3,800 without any special deal. We tell everyone looking for flooring to call Imperial Floor coverings, they gave us a gift card because I had my sister call them and did her work, which they did a great job for her on her new hardwood and custom area rugs.
We have been looking for carpet change for about 3 years, what concerns us is the furniture move since our house is fully loaded. When we found A1 Carpet&Tile, then all concerns are no longer concern, they show up in time, did all the work as we expected and kept our hands free, they not only put the carpet on, take away the old smelly one, but also helped us re-place the furniture which saved lot of our time and efforts. We probably saved several hundred dollars for those extra service. I would definitely recommend A1 Carpet &Tile to others who is looking for a professional carpeting service provider, Mohammed and his crew will make your life super easy with very reasonable price. Park&Brigitte
Very Pleasurable, from the estimate to the installation. We had Imperial Floor Coverings added hardwood to 2 rooms and refinish all the other hardwoods last week and all I can say is WOW, they look brand new and the crew did everything we ask them to do, covered everything and were in and out in no time. Attention to detail was a must and these guys didn't miss anything.Great job and I had 3 quotes and they were the middle of the road. I will be sending picture to their facebook page soon.Thank you Imperial Floor Coverings from my wife and I.Ray J.
Just got our new cabinets in and we can't express how much we love them. The counter tops are a tan brown and look great as well.We love the craftsmanship and all our friends say what a great job the guy from your company did.I hope do get more done soon would love to update our master bath next.Thanks again on a great job.Please if you have taking the time to read this you should pick up the phone and call them today.We can't say enough about the great price and service we received from everyone at imperial floor coverings.
Blue Toolbox did a fabulous job on the remodel of our master bath. His professionalism and personality are traits hard to find in most contractors. Prices were reasonable and the time line given was very realistic and he stuck to it which again are qualities hard to find in most contractors. He has a true talent with tile and we can't thank him enough for giving us the bathroom of our dreams.
After years of of evaluating options for replacing carpet, we finally decided to have wood floors installed. From the very first call to Majestic, every step was handled with extreme professionalism from the estimate to the final clean up. We are very satisfied with their work and would recommend them to anyone needing wood floors. We will definitely call on them again if needed.Suzi M
The staff at Imperial Floor Coverings are so knowledgeable. Great pricing and the installation was just as good. Thanks so much for all the great work and thanks for working around our schedules. We will be back to do our bathrooms next.We are also looking at our Kitchen cabinets we really like the cabinet display in your showroom.
Mohammad completed a commercial job for the Town of Fort Mill with carpeting our new Town Hall. We could not be more pleased with his work. The carpet was great quality and he gave us the lowest estimate in the area. He was quick to install and very professional and easy to work with. First class service!