I just signed a contract with this company and the salesperson lied to me and misrepresented the entire deal. Biggest fraud in 21 years of business. Promised things he couldn't actually give me. Sold me things he knew I didn't need and said they would be free. Nick Luckett is the real name he works in Louisville Kentucky area. Beware!
2107 Beatties Ford RdCharlotte, NC 28216
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From Business: ACE Cash Express, Inc. is a leading financial services provider, specializing in check cashing, bill pay, money orders, and debit card services. In business since…
Our experience with this company has been inexcusably awful. We were promised in writing a 50% cut in fees. From the first bill it was obvious that this was not the case. After many attempts to contact, we finally got through to someone. After explaining the situation we were promised that our fees would be fixed to match what was stated in our contract. After receiving the next bill it was apparent that this was a stalling tactic. They do not call back and avoid any conversation at all costs. They are crooks plain and simple, and it is abhorrent to me as someone that runs our business professionally and honestly that they are allowed to take advantage of people with no recourse. Whether you are a small family owned business or an up and coming growing business take it from someone who learned the hard way - don't talk to them, don't trust them, and most of all don't put your financials in the hands of a company that clearly has no respect for their customers.
Finally a company that actually does what they say they are going to do!! Those crooked companies better watch out! NOVA has merchants backs!!
The company helped me get out of a previous lease and a contract. The did it very quickly and handled everything for me ---- THANK YOU NOVA!!
Absolutely can not say enough good things about this business. They have truly gone out of there way to help us
We at Scottsdale Tails have had nothing but a positive experience. There Equipment for Life Program has been great and we get cases of paper for free whenever we request one
We had a wonderful experience with NOVA they have been great and we love there work with the JDRF!!!
Please do not go with this company Nova. The sale rep came to my salon and told me I was going to save money. I will be saving $42.60 a month. Instead it was the credit machine I was leasing when my old company gave it for me for free. They are so much bad stuff to say about them. And they would liar and liar,. PayProtech finally let me get out of the contract. Now I am still fighting with Nova. They train there customer to lie. I don't know how they could take it. When every phone is bad customer that got lie too.
Just had one of the worst "customer service" experiences at the Dry Cleaners with my Wedding dress.... The manager would just raise her voice at me and treat me like a child. People who know me, know that I don't have an attitude and I am not rude to people like that esp. for no reason. But this lady would scold me and give me such an attitude. They called me after THREE weeks to tell me they started cleaning my dress and that they wont do it because of stains and holes that BTW were not there before hand. There was one hole that out of curtesy, I even said it was fine bc it was probably a "heel" hole on the bottom, but the others appeared to be bug-bite holes!!!! A bunch of them. Now that, I am VERY sure was not there. Not to mention, my dress was kept in their storage with obvious questionable sanitary issues for 3 weeks after I was told 4-5 business days. Long story short, if you care about your clothes, DO NOT go to Grande Promenade Dry Cleaners on W.T Harris (Charlotte, NC). Oh and I asked for her name and she gave me a wrong name. Too funny.
Nova Merchant Services just donated to Juvenile Diabetes Research Foundation and a great supporter.