It was a pleasant experience. If you are looking for someone to assit you in finding a vehicle that will match you as a person, Travis and Mike will be the persons to see. I believe the addressed my concerns in picking a vehicle of my choice. I am satisfied with my purchase and I extend gratitude towards their customer service.
We traveled from South Carolina to Charlotte to buy the perfect car and we could not be happier. The staff was amazing and the whole process was seamless. Thanks for a wonderful experience. We will be back for our next car purchase. Thanks Mike and everyone else that assisted us.
I purchased a vehicle from them this year; and it's been a nightmare. Repair after repair, tow after tow. We've spent more than $2K in a vehicle that we've had for less than 4 months; and now we have to replace the transmission. The cars at this dealership are NOT reliable. Immediately after purchasing the vehicle repairs were needed; and we took the vehicle back to them several times. Upon receiving the vehicle back from their mechanic the vehicle was worse. The vehicle abruptly stopped almost killing my fiancé. We had to have the vehicle towed. Upon having it towed to a reputable mechanic it was found that the Mechanic for A&S did not properly connect the wires back to the vehicle. The repair to have someone go in and correct the mechanic for A&S Auto errors alone cost almost $500.00. Days after purchasing the vehicle the keys and remote stopped unlocking the doors. The only way we could get in the vehicle was by leaving it unlocked and/or crawling in through the trunk.
This ken a TERRIBLE TERRIBLE BUISNESS!!! I would recommend anyone to purchase a car from them, there's very unprofessional and don't know anything about organization! Loose your files hide when things go wrong. But when you go to purchase a car they all in for it; through every step of the way making sure they get there money under the able ass company! My lawyer will take the next step in this progress!
I am very happy to leave here today with a vehicle with an affordable price and easy financing program that they are providing. I have no credit and today I bought the great vehicle with unbelievable price. Thanks Ez Auto Finance��������
I bought a car from this dealership and it needed to be serviced with a major repair. I was nervous and did not know how the repairs would be paid for. I am a single dad that needed a dependable car. My car was under warranty and the repairs were done stress free. I recommend this dealership to everyoneThanks Apple,"D"
Faulty car with no warranty. No warranty with dealer do not buy. Tested drive couple of cars before selecting one but still faulty. Get a $75 diagnostic test on vehicle before buying or you'll loss your down payment. I hope they will loss like I did bad business. They seem sincere but they have unreliable cars. Read other reviews on google reviews.
Part 1 of reviewMy wife and I came to independence mazda, which was and hour away from us, on our first free weekend in 2 months. We were looking to trade in my wife's 2013 Honda civic, which is in awesome condition and only has 50k miles on it. We were also looking to get another vehicle at or below 10k, that was a bit bigger, so that she could have more room, and lower monthly payments. My wife told them this on the phone before we came, and we were told to come see a 2013 ford escape, with a little over 60k miles, for 10k and some change. We finally get to their dealership, and sit down with a salesman, going over application details for about and hour and a half. Then, to our surprise someone else is outside test driving the vehicle we had called about and were there for. These people had arrived almost an hour after us, we saw them arrive. I mentioned how unprofessional this was to the sales man, who simply says, "hey, first come first serve" and I replied that we had been there first, but he was taking forever! My wife and I finally get to look at the vehicle, and find that it has numerous deep, wide scratches and dents all over it, but the salesman told us that it had not been in a wreck. This damage was extremely noticeable, yet photos of the vehicle on their website were careful to not show them. The extent of the damage leads me to believe it was more than wear and tear and that this salesman was lying to us. Still, we test drove the vehicle. Upon finishing the test drive, we learn that the previous drivers just purchased the vehicle. This still rubbed me the wrong way, but after seeing the damage to the vehicle, I wasn't inclined to purchase it anyway, so I wasn't too upset. The salesman tells us that they have another escape, in a more luxurious trim package, for only 1k more, or 11000. It was a nice looking vehicle, leather interior, and nice audio and interface. We test drive the suv, and come back, eager to make the purchase (Continued in next review
This dealership has seen to my 5 Optimas maintenance since new, always pleased with their work since 2007!
They really go the extra mile to help you. Not only get into a vehicle, but a vehicle that you will love and can afford. They can accommodate all credit levels. They have a small selection, right now. But if there's something you want, they can find it for you. Friendly, professional people. Definitely not your stereotypical used car dealer. The owner is good people, she will endeavor to make your experience an enjoyable one.