This company is the towing service for our community located in the Northlake Area. As a company they refuse to tow cars that are illegally parked within our community if a private resident calls. Our HOA has told us numerous times that they have cleared it for us to call, but Eastway refuses to either A)listen or B) look at the memo from our community. The people who are the dispatchers always seem to not want to listen, and are always jerks. Do not use them as a MAIN towing company for your community!