I ordered my husband a birthday cake from WOW Cakes. I was given a sample when I ordered the cake which was wonderful. I expressed to them I wanted Buttercream icing and I wanted a lot of icing on the cake. I was told the cake would have a cream mouse type filling with strawberries in the layers. There was barely Any strawberries, no cream filling, and not much icing between the layers. In fact the cake had small gaps between the layers that should have had icing in them. Also I wanted buttercream and even asked what was in their buttercream. They did not use buttercream at all but used a whipped icing which I would never order for any cake. In fact if a cake has this I never try it or buy it. This cake cost me $65 and I am disappointed that I did not receive what was described by their employee to me when I was choosing a cake, it did not taste anything like the sample I was given nor was the cake anything like I had ordered.
The 2 most important things were correct - ready for pick up and perfectly baked (slightly gooey) cookie cake. Happy for the most part... but....I double checked my order online, which said "Happy Birthday". "Light on icing and mostly white". The cookie said "BIRTHDAY BOY, YOU ROCK". Cake is for a female, and no where did we request that text or the giant guitar (light on the icing). They swore this was the correct cake. It is kind of funny, but usually, you want your message to be correct. We called 6 times with no answer over 2 days to order the cookie, and settled with online ordering. I suggest going in to order.
This is probably more of a 3 star place, but I'll give them a 4th star for consistency, which is so rare at bakeries usually. We've been here at least 10 times and afterwards I always have the same takeaway: it's good enough that I'll go back when convenient, but it's not the best ever. We are usually very happy with the plain flavors like chocolate with vanilla frosting. Those tend to be an excellent execution of a basic item. Some of the more adventurous flavors aren't that successful. And the fruit flavors, like the raspberry, taste too strongly of fake flavoring. I'd definitely recommend skipping that one!
Wow. We bought a dozen assorted cupcakes. There were no bad choices! We bought the box as we were having out of town family staying with us over the weekend. They were all delicious and everyone got a favorite flavor. We were told that since they were fresh we didn't need to refrigerate the cupcakes since we would be eating them within a couple of days & we were keeping them indoors in a cool environment (NC Mountains). The cupcakes stayed moist and delicious. We did keep them in the box they came in, so they were protected - we don't have any cats or large dogs to mess with it :-)
Great bakery. Loved the cake!We got "The Gift" cake and it was gorgeous, but it was also delicious and everyone thought it was the best. We were so happy with it. We got chocolate with chocolate mousse filing and then the icing like in the picture and couldn't have been happier. They are awesome and make awesome cakes. We will definitely use them again for any event when we need baked goods. And they were so easy to work with and helped us through the process so much.
What a wonderful little shop. I feel like I've walked into a sweet shop with a wide array of flavored cupcakes, cake pops, candy and even doggy treats. Tried their two newest cupcake flavors...Strawberry Champagne and Coconut Cream Pie. Both were scrumptious. I even like to have them fill their birthday wine glasses with cake pops. Makes a nice, inexpensive gift for my friends.
The staff here is very welcoming and seem to work very well in a child heavy environment. I had the red velvet cupcake as well as the strawberries n' creme. Both were delicious! The cake was soft and moist and the buttercream was very flavorful. All in all I had good experience and recommend if you want to indulge in a gourmet desert .
Called today to get cupcakes delivered and they had them on my friends doorstep within an hour. Could not be more pleased with their customer service. The sweet woman that I spoke with even called me back to let me know exactly where she left the box since no one was home. Thank you so much!!
My FAVORITE cupcake place in Charlotte! I first found out about these cupcakes in 2011 when a friend had them at her bridal shower. I thought they were delicious then and still think so now. I'm a cake connoisseur and lover of all things sweet, so stop in to Sas.
We had my daughter's fourth birthday party at SAS. It was a princess theme + a visit from Princess Ariel. She loved it. We had it on a Sunday, so it wasn't crowded with customers. It was a really cute party for my little princess and the kids enjoyed it!