This Company calls our business SEVERAL times throughout the day! We have pressed 2 (per their instructions) to be put on the no call list. When that didn't work we started talking to the Reps...STILL getting several calls a day! Fed up!
Spammer phone company. Auto dialer claiming to be with Google listing. Constant calls to my business with an autodialer.
I was very disappointed of the costumer services this location offer, a group of unprofessional personal running this store with no clue or skills of costumer services or basic skills of selling.
n49 logoT-Mobile1819 Sardis Rd NCharlotte,NC,US28270(704) 841-4492Website The worst service ever By: gbrettbaker Date Published: Sep 10, 2016Went in to discuss and upgrade the guy there was the most rude I have ever met her would not do anything the people from 611 asked even though with 4 people working and no one in the store they went back in the back office to sit back and chill out I WILL NOT RETURN TO THAT STORE EVEN IF I HAVE TO LEAVE CHARLOTTE FOR SERVICESee All Reviews (1)CategoryBusiness Desktop site Privacy | Terms | Logoutlogo Copyright© 2016. All Rights Reserved.
They were advertising a sale when you purchase 2 items (speaker & headphones), but wouldn't honor the sale. I was told they he printed the flyer incorrectly so nothing could be done. I've called relentlessly, but no manager will ever get on the phone - nor will he return a call.
I have ordered sim card from T-mobile website and it the SIM card was damaged. I discussed with the customer care representative and he told me that there will not be any fees/charges for replacement of SIM card. I went this shop but the shop guy was horrible and demanding me for fees of $15 dollar. He is not listening to me at all and only demanding me for the money. He was very rude and impatience. This was a very horrible experience. I went to north charlotte and withing 5 mins i get the new sim card without any fess.
PLEASE BE AWARE WITH THEM. THEY SOLD US THE SAMSUNG GUSTO 2 AS BRANDNEW VERIZON CERTIFIED. THESE PHONES WERE PREPAID PHONES. THE LABELS WERE TEMPERED WITH AND PHONES WERE FLASHED AND HAS NEW ESN'S. WE CAN NOT ACTIVATE THESE PHONES WITH PAGEPLUS AND COMPANY REFUSES TO HELP US OUT OR TO REIMBURSE IN ANY WAY OR FLASH IT BACK. WATCH OUT IF THEY STATE ON THEIR WEBSITE ABOUT BRANDNEW VERIZON CERTIFIED BECAUSE IS A SCAM. PHONE IS NEW BUT WITH TEMPERED LABEL AND DIFFERENT ESN THAT PAGEPLUS DOES NOT WANT TO ACTIVATE ON THEIR NETWORK. I HAD GOOD RELATION WITH THIS COMPANY BUT AM VERY DISAPPOINTED ON THEIR ACT. SHAME ON THEM. CARLA B. ALLCELL REPAIR IN OCALA FLORIDA.
My wife and I drove an hour to this device support center because her Samsung Galaxy Note 4 was operating very slowly. The most experienced staff at our local AT&T store told us that this phone clearly was not working properly and would have to be warrantied. Deadra, who works at the Providence Rd. Device Support Center, was not helpful at all and seemed to enjoy making us upset. She knew next to nothing about smartphones. Deadra spoke to us in a sarcastic and condescending way throughout our visit. When we asked for a manager, Deadra told us that she was the manager for that day. We were appalled at Deadra's poor attitude and terrible customer service. I would rate this business as zero stars if possible. We wasted the better part of a day getting nowhere with the new phone AT&T had sold us and having the worst customer experience of our lives.
I just called for general info. On the iPhone 6+ and the clerk couldn't answer my most basic questions on the difference in the 6 and the 6+ iPhones and why there will be a discount on Black Friday on the iPhone 6 but not the 6+. I asked why not the 6+ and he said he didn't know. I asked to speak to the manager or someone who might know more. He states"0 "there is only one other person working right now and he was busy". I then told him I would call another Verizon store who might be more interested in speaking to me and possibly selling me a phone. End of story.
COMPANY SELLS SCRATCHED PHONES AND REFURBISHED PHONES AS A STOCK. THEY ALSO ADVERTISE THAT WARRANTY EXCHANGES TAKE 2 WEEKS AND THEY KEEP THE DEVICES FOR OVER A MONTH. I WOULD NOT RECOMMEND THIS COMPANY