Car Accident Aftermath »
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
501 Pitts School Rd NWConcord, NC 28027
Can't say enough good things about these guys !!!! Outstanding service Helped me out of a real bind. Good job guys They will get you back on t…
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
It’s time to bring long sleeves and long pants out of storage, prep your home and car, and contact the cool weather home/yard contractors.
Amin made this process the best experience i've ever had at ANY car dealership. For years our family has been buying cars from Merecedes, Land Rover, BMW, and Audi in Charlotte, and the service and interaction we received at CAI has gone above and beyond anything else. I was recently in a car accident in which my Audi was totaled, and I found my Volvo XC90 on Auto Trader, which was at CAI. I called to see if they still had it, as it was priced extremely competitively compared to all of the other XC90's I looked at. Amin was not by any means pushy, or like that of any other used car dealers. He put the car on hold for me until I was able to come over the next morning and see it. The car is IMMACULATE! One thing that I loved about CAI is that they buy most of their cars out of Florida, which means that they have never been driven in salt or snow, and generally never exposed to the elements that a lot of cars are. The car was spotless, and as soon as we got there, he got us the keys and let us take it on a drive by ourselves, and didn't press a time in which we needed to be back; which was so nice. When we came back, I knew that I loved the car, and we made a deal in minutes, no back and forth, just plain and simple. He was great in explaining the car's history, along with its features. I felt like it was a friend selling it to us, and I never felt as if I was being pressured or rushed into it. CAI has it down to a fine science. Later that day, we came back with a deposit, and he was great about working with us since the insurance hadn't paid out yet. I can't stress enough how professional and sharp these guys are, they really blow all other car salesmen out of the water. I would strongly encourage anyone to go to CAI and take a look, they are the only place I will be buying my cars from in the future, and I am still absolutely blown away by this experience.
After reading this company's reviews online, I called the owner, Lorenzo, to install a fuel pump on a 1996 crown vic. I told him we used a mobile mechanic last year to install a fuel pump on my son's car, and the gas gauge stopped working after they installed the pump. Lorenzo assured me he knew how to install a fuel pump without affecting the gas gauge. We agreed on 10:00 am,4/24/13. he was 10 minutes early, very polite and had purchased the part I needed. It took him about an hour and 15 min to installed the fuel pump. I paid him $100/pump +$100/labor. The car ran fine, unfortunately, the gas gauge stopped working and my "low fuel" light worked intermittently. I called Lorenzo back, told him the problem and he refused to accept responsibility. He said it must have been like that before he worked on the car. I called another mechanic to fix it; he said the arm got stuck, he stated it's a common problem while installing a fuel pump. It was a simple fix- it took him less than 20 minutes to correct. My gauge works perfectly now. I told Lorenzo I wanted 30% of the labor cost back I paid him, since I had to pay another mechanic to correct the gauge. He stated he would call me the following morning (4/25/13). I never heard back from him. While Lorenzo did a good job installing the pump, I can't give him 5 stars because of his lack to correct a simple problem and his refusal to accept responsibility for the mistake. (we all make them). I was not going to hold it against him; I just wanted him to leave the car in the same condition he found it in, not worse condition. If someone else has a similar problem, I would recommend, Ronnie @ (704)777-4419.
I heard about CARS from a friend. Today, I took my car in for a tune-up, they were reasonably priced and did an excellent job. I was a bit aprehensive at first, because I was greeted by two women. Trusting my friend's recommendation, I stayed and went through the process. The shop is middle of the road, not dark and dingy like some, but not show room like others. It felt like a local mechanic shop that my dad or grandpa would have taken their car to. The office area is welcoming and casual as are the employees. There is a large window that runs the length of the waiting area and looks into the garage. The garage area was well kept, it looked like a place where people work. Frequently used tools were out in carts, one or two on the floor. There was a cardboard out on the floor where I assume someone lay for something other than a nap. I looked at the huge silver toolbox in the center of where they had my car, and I wondered what was in it and thought it must have cost a bundle for the box and all the tools I assume are in it! Surprisingly, the box belonged to Rosa, the small woman who worked on my car. I thought, "She must have been doing this for a long time to have tools like that"!!! There was no high pressure sales, they explained the reasons for the performance problems I was having, offered solutions and only implemented what I requested. For a repair-shop-avoider like me, this was a great experience, I have been to many repair shops over the years and I think I have FINALLY found the ONE for me!!!!! If you are needing any work done to your car try these guys (or gals) first. Pat
I have only been in Charlotte for about 3 yrs and haven't had to deal with collision damage on a car for 15 years. So needless to say when I got plowed into by a driver running a red light I had to get some work done. Fortunately I was still able to drive my car and once the insurance adjuster estimated the damages and wrote me a check I was able to get some estimates done. I started by going to Gardner's paint and body because it was pretty close to where I live. Ivey Thornton, the shop manager looked over my car and advised that what was on the insurance estimate would cover all the repairs and if there was any hidden damage . they would get it adjusted with the insurance company. He was very thorough in showing me what would be done to the vehicle and how they use the latest technologies in matching the color and only use the best primers, paint and clear coat products. He really made me feel confident they would do the best job possible so I agreed to let him do the repairs. He arranged to get a rental car there for me and they were pulling the car in the shop before I left. Only 4 days later he called to say the car was ready and I could pick it up. When I got there I was totally amazed with the job they had done. I felt like I was on the Pimp my ride show. I looked like a whole new car not just where the repairs were done. I could really tell they take pride in their work. I would highly recommend Donald Gardner's paint and body for any problems you might have.
After receiving a quote of $868 with a $50 coupon from the dealership for just a timing belt replacement, I spent a day and a half shopping around for competitive pricing. Not only did I find a competitive price, I found QUALITY service!!! I thank Patrick, Kevin and Corey over at Hondaworks, Scaleybark!!! These men know Honda and are passionate about it!!! Considering the current economic landscape, everyone is trying to save as much as possible and I immensely appreciate Hondaworks/Scaleybark for their professionalism, humor, honesty, SUPERIOR work and competitive prices!!!! I have traded the dealership's loaner car, wireless access while you wait hours at end, and Starbucks coffee to keep you awake while waiting, for my new found Honda friends over at Hondaworks/Scaleybark!!! You are the BEST and thanks ever so much for my Honda's spa treatment!! She purred smoothly all the way home!!! Ladies, I know how frustrating it can be to locate a trustworthy mechanic that has competitive pricing. Yet, I am very pleased with Hondaworks!! If you have a Honda and are searching for that trustworthy mechanic who has unbeatable competitive pricing, try Hondaworks/Scaleybark. If I did it, anyone can do it!! One more note, I don't normally write reviews on line or period. However, after the dealership drama, I am so pleased with Hondaworks that I could not resist giving them their props!!!!!!
I recently moved out to North Carolina from California to attend college at Duke. I brought with me my car, a 2010 BMW 335i. Throughout the cars history I have done all the non warrantied repairs and upgrade myself and I am not quick to let someone else work on my car. After browsing the Internet I stumbled upon Dynamic Auto Tune and thought I'd give them a try installing an aftermarket intercooler as I don't have the tools or space to do it myself due to living in a dorm. They did a tremendous job and I was very pleased with the work and it only got better. I returned about 3 weeks later to get performance brake parts installed as well as a fuel pump upgrade done. They did a tremendous job and I left the shop happy but as I began to leave my car started flashing a check engine light and had low power. I returned to their shop quickly and was able to catch them before they left as it was 9:30 and the shop was closed. They stayed open for me for another hour and a half and figured out the problem which had to do with the tuner I was running on my car. The owner even bought me food while I waited and there was no extra charge for the extra labor. I will continue to bring my car to this shop as long as I live in North Carolina.
I shattered the rear window in my Honda Pilot and began to search online and by phone to find a local replacement service. I spoke to many glass companies including a few that did not replace rear windows and asked them for recommendations. Trotter Auto Glass came up more than once so I called Laura and she was extremely pleasant to speak with and answered all of my questions about the replacement window. So I had my insurance company contact her for the repair. 3 Hours later Mark shows up at my house and after speaking to him for a few minutes, I could tell he was very knowledgeable, had 20 years of experience and was a great guy. He took his time and did a very very thorough job and was very detailed oriented. He was very careful to ensure all of the small pieces of glass were cleaned out of the back of the car, inside the rear door and on the driveway. I have dealt with other, much larger glass companies before, but Mark and Laura of Trotter Auto Glass was exactly what I was looking for in a local, friendly repair service. I would very highly recommend them to anyone needing an auto glass repair for their friendliness, promptness and quality of service. I am a very satisfied customer.
Deluxe paint & body works turned the disaster of my collision into a lifelong relationship. The staff was so helpful with my first accident. I didnt know where to turn but with their help i was able to set up my claim. 2 days after my accident i still didnt hear from the insurance of the person who hit me! But the sweetest young lady kristine was able to set up a appointment for the adjuster to come that very day. They got me into a rental super fast since i dont have the time to put my life on hold and deal with this aggravation. I cant express how greatful i am to them they helped guide me through the process but they also returned car looking immaculate! 3 days before it was supposed to be due and they even fixed some minor dents on my fender too while replacing the doors... the paint was on point and when i got my car back it was cleaned. They did an absolute excellent job at making this customer happy. They carried me through from start to finish and i couldnt be more happy with the services!! I would recommend this family owned christian business to anyone who was involved in a accident... thanks again for the one hundreth guys!
Wayne was extremely helpful, knowledgeable, and polite through the entire process beginning with the first time I walked in asking for an estimate all the way through until the car was painted and ready for pick up. The customer service here is impeccable and went way beyond my expectations. They got my car in quickly after giving me the lowest estimate around and they made arrangements to have my car ready earlier than I originally planned because of my needs. In addition, Wayne arranged for me to have on-site window tinting done through one his vendors, he had the headlights restored, and the inside of the car was immaculate when I got it back. Not only did he follow through with what was agreed upon, he went beyond that and took such good care of me! The paint job is perfect, and I am so happy that I chose MAACO to fix the body of my car. I actually have arrangements to bring our other car in about a month, and Wayne indicated he could help me arrange a rental car as well! Thank you, Wayne and Thank you, MAACO!
I searched for a year to find a shop who could and would do an exceptional body work and paint job. In February of 2016 I found Hadi Ghrairi owner of Custom Paint & Body, Inc. Hadi has experienced workers who are good at what they do and they did careful outstanding work. Everyone is a craftsman and my hat is off to them. This was not my first rodeo, I restored my first car at age 15 in 1953 and have restored a dozen cars in the intervening 62 years. This was not a small project. My 52 year old mustang had issues and Hadi and his crew addressed all of them and produced an end project that met all my desires and then some. I have owned the car since it was new in 1966 and it is a better car now than when it was new due in no small measure to Hadi Ghrairi. It was a big job and it was expensive, but worth every penny spent. Considering the work performed and the quality of craftsmanship is was a bargain price. I recommend Custom Paint and Body to everyone. You won't be sorry.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.