I had 1:00 appointment with Carrie. Arrived a little early at 12:30. Was asked by Carrie if I could leave and come back at 2:30 and then she would take care of me. Left and returned at 2:20 and was told that three people were ahead of me. I had an APPOINTMENT at 1:00. Very, very, POOR CUSTOMER SERVICE. Don’t make an appointment with CARRIE because you will be treated like trash. Only thing I can think is she was afraid she wasn’t going to get a good TIP. With this type of customer service she definitely doesn’t deserve one!!!
I have always got great service from this salon! I have gone here for years and recently started taking my 11 year old granddaughter here. Danette Bush, Lora and Alli are the best. Although others have always given great service also.
The BEST stylist in Charleston by far! They treat my 4 yr like a princess! They truely care about their clients.
I love this salon! Such a clean and up to date salon! My stylist is Allison and she did so great ! I get color and highlights and my daughter gets ombre and she did both without a flaw highly recommend her and this salon!
Went in for the first time today I asked for a fill in and then went to pick my polish I was rushed into picking a color because the woman kept saying she is waiting on you I literally hadn't looked a minute.her name started with a H started doing my nails she didn't seem to know what she was doing very slow she barely put any acrylic she missed spots after that I told her square she cut me with a file it didn't hurt to bad She barely filed my nails they are unevenboth of my thumbs are so rugged on top I liked the color just hate the nails she slipped on the polish and missed spots. The lasy beside her working asked if I liked it I just bowed my head and mumbled yeah .THEY WILL NEVER get my buisness again rude and sloppy sums it up what really topped it she asked if I was going to tip her I just think that is rude don't waste ur money here should have just want to TINA'S .The lady that was after me got her toes painted by her and hated them too so I'm not the only unhappy customer!
Excellent service and amazing results, very pleased with this salon and the experience overall. Thank you.
Terrible service, its a shame when you can tell that the nail technician is not good at all, right when they start doing your nails. Plus price quoted before services was much higher than prices posted, AND he ended up charging me more! Be ware
I got a great cut and a great style. Mindy has worked there 17 years and she is a gem!
They do not have bad customer service! I go to Dee and she is very nice and gives me the haircut I want! The lady behind the desk is very nice! MELK18, you must have been a very rude customer! Take you business somewhere else! This Salon is awesome!
I've been to the two salons recommended in Kanawha City and wasn't impressed. The Salon was nice and I got right in due to getting my hair butchered at previous salon. I was impressed. I got my hair corrected and my friends at the hospital was correct. It's the best place in Charleston