C & H Taxi
Charleston, WV 25301
Phone: (304) 344-3601
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I've caught cab for 4 years and the service sucks I'm always late then you call no drivers WHATS THE PROBLEM?? No apologies for the bad service either service just isn't good at all
Hi April, I am sorry to hear about this but I would like to fix the issue. Please let me know the phone number you called from, the date, the time, pick up address and drop off address and I can look into it. You may also use the following link for our support tickets. https://chtaxi.zendesk.com/hc/en-us/requests/new.
Where are the zero stars. I called a cab at 11pm --it is now 2am and ISTILL DO NOT HAVE A Cab!!!!The problem is C&H is the only game in town so they pick and choose what fares they take. I always tip well, don't keep them waiting and I could not get a cab AT ALL tonight. Please bring in another cab company.
Hi Linda, I am so sorry to hear about your experience. I would like to get to the bottom of the problem ASAP. You can use the web form at this website https://chtaxi.zendesk.com/hc/en-us/requests/new to let us know the details we need to track this issue down. Thank You!
I had the greatest conversation with my driver. It was a pleasant surprise. Thanks for that. Great experience all around!
Tom, I am glad you had a great driver. We are trying a lot of new things to improve service. Hope to serve you again in the future.
C&H was very helpful when I called them and were very prompt. Our driver was great too. Would definitely recommend.
Michael, thanks for using our service. I am glad you had a great experience. If you need anything just lets us know.