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Business Description
Animal Care Associates, Inc. in Charleston, WV serves customers. Our Hours of Operation are: Mon 07:30 AM-07:30 PM, Tue 07:30 AM-06:30 PM, Wed 07:30 AM-06:30 PM, Thu 07:30 AM-06:30 PM, Fri 07:30 AM-07:00 PM, Sat 08:00 AM-03:00 PM, Sun 12:00PM-03:00 PM We are proud to have the following certifications and affiliations - AAHA, AVMA, Association of Avian Veterinarians. We accept the following forms of payment: American Express, MasterCard, VISA, Debit Cards, Discover, Personal Checks, Money Orders, Travelers Checks. We have been proudly serving the Charleston, WV area since 1984. Specializing in Allergies & Wellness Care, Endoscopy, Ultrasound, Surgery, Dentistry, Ophthalmology, Digital X- Ray, Geriatric Care
BBB Rating
BBB Rating and Accreditation information may be delayed up to a week.

Regular Hours

hills, wellness
Payment method
discover, amex, master card, visa, all major credit cards, cash, debit
Other Email

Veterinarians, Pet Services, Pet Boarding & Kennels, Veterinary Clinics & Hospitals, Kennels, Veterinarian Emergency Services, Veterinary Specialty Services, Pet Specialty Services
Other Information

Wheelchair Accessible: Yes


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Pamella D.



It's always comforting to know that if I find an injured bird, turtle or any wildlife that Animal Care Associates is there to try to save them. I don't know what I'd do without them when I'm in a crisis. They're so nice and reassuring, wish I could give them SIX stars!

Sherry F.



I drive 2 1/2 hours from Hinton. I love these guys, from the front desk to the doctors. I've taken dogs, cats, chinchillas and reptiles, and have never had a reason to complain. They have gone above and beyond for me and my animals.

E M.



Absolutely horrible care. They did not know what was wrong with my cat. They conducted many labs and blood work. $500 later they told me my cat could have anything from a broken toe to AIDS. They told me I had to buy all these meds and special food. They gave her several doses of meds before we took her home. My cat died that night. I was absolutely devastated. I called first thing the next morning and asked if I could return the unopened food cans. (I understand meds are not returnable for safety reasons). I explained the situation and the manager said no. So I was out over $500 and my poor kitty passed away. Do not take your pets here. Worst vet I have ever encountered from both a care and customer relation stand point.



good animal care

My mother and I have taken everything from parakeets to cats to dogs to Animal Care. Good care of the animals. However, if you pay by cash, always get a receipt so your payment goes to your account. Today, I almost lost $39 due to improper posting. And no apology from staff. However, I would continue to trust my animals to their care, just not cash.

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