This use to be a well managed restaurant but my last 3 visits, have had 2 instances of bad food, wrong order and poor service. The 1st time I had rancid French fries and today I have a Big Mac, with a patty that is so small, it doesn't come close to fitting the bun. The staff acted as if they were confused, preparing drinks without ice, having to be reminded multiple times about the items on my order, which only consisted of 6 things.
I ordered 25 dollars worth of sandwiches at this store and they were inedible. I put them in my fridge and called a few days later to speak with the manager. I had my receipt and everything and he refused to do anything about it. His excuse was that I did not call him back immediately but I couldn't since I ordered the food at closing time. I work nights and had to wait until I was awake during day shift hours to call. Because of this, he refused to do anything at all about the sandwiches. I would eat in a hog trough before I would eat there again. Total BS!
Too may kids working there. They like to play too much. I ordered a quarter pounder with no cheese and was rang up with no cheese. The special order tag on the top of the box said no cheese, when I opened the box the sandwich had two layers of cheese. Someone must have thought this was funny. I didn't. You can't call and complain because they don't care.
They don't know what they're doing. Every time I go the food is made differently than before.