I left my yorkie there for 9 days while we were on vacation. I had an appt at another facility, but the owner called me and said someone had brought in a sick dog. That they were going to have to close for 2 weeks and clean the facility. I took my dogs food, and treats. I agreed I wanted her to be able to go into the play area and have nature walks as well. Her treats were for her to have when she used the bathroom. I also asked for her to be bathed when I picked her up. Now the problem begins. Her treats were never open, she wasn't clean or sure didn't smell like it. I paid for all the extras that I had asked for. My dog has coughed since she came home. I called my vet but he wouldn't be back til tomorrow. She will have to have antibioctics for her cough most likely. I question now whether she qas ever taken outside. I will never use them again to lodge anything.