Worst company I’ve ever seen. The buses are old nothing on them work. The bus broke down and the trip had to be rescheduled and the guy was still late after it was rescheduled. We had to refund over $1,000 on our red eye trip. The owner said he would mail out a refund and never did. He’s very friendly on the phone until he gets your money. Don't use Cavs coach
The company does not pay its bills. They contracted with the Embassy Suites for rooms and food for a group and never paid the final bill. They gave us an invalid credit card and now they refuse to answer their phone of reply to my written requests for payment. Don't let them do this to you.
Stay home or find another company to take you group on tour!!!!!! These people are nothing more than thieves, liars, and cowards. ****Snap shot****, bus broke down in Orlando , Florida. Had to demand a replacement bus take us back to hotel 1 hour away from Universal Studios where we were stranded. Ended up bus not fixed until 9pm following day. Group was stranded at hotel with no transportation (22 Junior and Senior high school students), lost full day of spring break. Company verbally agreed to cover all costs of prepaid hotel at location in Myrtle Beach where we could not occupy the rooms already paid for the day we were stranded. Also agreed to pay for meals needed to feed group while stranded at hotel in Bushnell, Florida. Had to alter trip so much so, that driver had too many hours working when we arrived at Northern South Carolina location TO PERFROM CONCERT. Had to threaten legal action to get picked up by replacement bus after concert on Wed evening to be delivered to Myrtle Beach. Stranded in MB until original driver arrived @ 3pm next day. Finally arrived home, gave them copies of the receipts they agreed to pay for, stating they would call me on Monday to confirm. HAVE NEVER HEARD FROM THEM...THEY WILL NOT ANSWER CALLS...WE ARE DEALING WITH THIEVES, LIARS AND COWARDS WHO WILL PAY THE $1330 THEY OWE US, WHEN MY PIT BULL LAWYER GETS DONE WITH THEM. DO NOT USE THIS COMPANY!!!!!!!!!!