Car Accident Aftermath »
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
817 Washington St ECharleston, WV 25301
From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
130 Virginia St WCharleston, WV 25302
From Business: Steve & Stacy's Servicenter is a full-service preventive maintenance and auto repairs center in the Charleston, WV 25302 area, specializing in General Services, C…
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
It’s time to bring long sleeves and long pants out of storage, prep your home and car, and contact the cool weather home/yard contractors.
I originally went in for an oil change, tire rotation, and to have the wheels rebalanced. Made and appointment, dropped it off, and got a shuttle ride back to work. 3 hrs later I was called and told my vehicle was ready to be picked up, the shuttle came and got me at lunch time and I was back at work with my vehicle within the hr. The next day I drove on the interstate and noticed the steering wheel and driver's seat were both vibrating once the vehicle went above 65 mph. I called Moses and talked to Greg, I told him I was there the day before and got my tires balanced and now my vehicle vibrates when I drive it. He told me he was booked up for that day and the next but he had openings for the day after that. He took my info and told me he would see me in two days. When I took the vehicle back in I told Greg what I was there for and he told me he didn't have me on the schedule, I told him I spoke with him and asked if he remembered and he said "well bud I talk to all kinds of people." He quickly wrote my info on a clip board and I saw Woody the shuttle guy and he asked if I needed another ride. He took me back to work where I got a call from Greg asking when I last brought my vehicle in, he said they had no record of my oil change, tire rotation, or wheel balance from 3 days prior. 3 hrs later I called and asked if my vehicle was ready and I was told it hadn’t been brought in yet. 3 hrs later I called again and I was told the vehicle was brought in but wasn’t ready. At 3:30 I was called and told my vehicle was ready and the to call the Woody the shuttle guy and have him pick me up. I called Woody and he told me he was in St. Albans and he would come get me as soon as he could. It was past 4:30 when I made it back to the dealership and was able to pick my vehicle up. Greg told me the previous service was apparently logged under a previous vehicle I had and they put a note on this service referencing the prior work completed. The original service took 3 hrs and I had my vehicle back, the second time I took the vehicle back for Moses to fix what they did it took an entire day and now I have inaccurate service records showing on car fax. I give Moses a lot of business and have bought 3 vehicles from them yet when an issue they caused forced me to take time off work to correct this is what I got.
All of a sudden my truck started making a terrible noise , I took it to the closest place which was Hamilton's. They did NOT drive it on the road, look under the truck or under the hood, they moved it maybe 5 ft in their driveway and announced it was most likely the transmission and offered me a ride home . This ole country gal comes from a long line of car fanatics so she wasn't gonna bite on that one. Transmission held fine on hills and shifted smooth. So I drove on up the holler to "Up the Creek" , the mechanic said it was a weight on my gas tank that had rusted through and was just hanging there rattling causing the noise. He took it the rest of the way off and charged me NOTHING for doing it. Nicest, best service ANYWHERE in the area. I won't go anywhere else ever again. We used to always go to C and M before but he won't work on anything anymore, never has time except for "special " friends and he knows what that means. These are my experiences and my opinions and if anyone don't like it, I don't care because it is the truth! This community needed "Up the Creek " so bad. Glad to have you serving us, hope you stay.
You have to shop Turnpike Ford the next time you want a car. In the beginning, I was looking at a Ford F-150 at another dealer, but a friend of mine told me I'd better shop Turnpike Ford before I bought anything. She told me about Turnpike's Best Price Guarantee, so I went there to check out what trucks they had. They had a good selection of trucks, but not one exactly like I'd seen at the other dealer. They offered to order me one just the way I wanted it, or try and trade for one like I wanted from another dealer. Needless to say, I didn't want to wait, so they started calling around trying to find me a truck. Within 15 minutes, they told me that they'd found one. They ended up trading for the EXACT same truck that I'd originally looked at (lol), and they beat their deal by almost $1,000!!! I've been back for an oil change, and everyone I spoke to in Service was really nice. A lady even called me a few days after my appointment just to make sure I had a good experience. I would highly recommend Turnpike Ford to all my friends.
Had all 4 tires replaced and they put them on my '05 Accent and driver side rear tire had a leak around the valve not evena day after the tires were put on. I contacted owner about fixing the leak and I was told by the owner, and I quote 'Not sure I can fix your tire, electric is off [at the shop], I closed shop for good 2 days ago.' Save your money and go someplace that is more professional with their customers when dealing with fixing their mistakes.
Very pleased with the personal service that I got at this garage. The mechanic went out of his way to be helpful. I only stopped for an oil change and ended up getting several problems with my car fixed that I had been putting off because I didn't know any mechanics that I could trust. I am so glad I gave this shop a chance because I feel my car is finally in safe hands. Thank you Matt and family.
This was an outstanding experience. We were n the middle of a long drive from MN to NC and the front end was wobbling. We took it here and the looked at in very quickly, advised us we needed to get it repaired but it would get us home. The had us over a barrel and could have sold us anyting, but were honest, friendly and helpful and did not charge us for the help
Wouldn't take my car anywhere else. I have had so many problems with my 04 Ford Explorer and spend over 1,500 at other mechanic shops, and my car was still not fixed. The mechanic at Vance's is best and most knowledgeable. My car is finally fixed and I was not charged an arm and a leg! I would highly recommend them.
I was referred to this garage by a friend and stopped in just to get an estimate for several things another garage had told me I needed to fix my car. I sooooo happy I stopped in, my car is fixed and it was very inexpensive. Great mechanics and great service! I will be going back soon for brakes and oil change.
We shopped several dealers closer to where we live, before we went to Turnpike Ford. I'm glad we drove a little further, because everyone was so nice. They beat the other Ford store's prices, but I probably would've paid more there than at other places I'd been to simply because of how well they treated us.
I've been doing business at Turnpike Ford for over 20 years. My family and myself have purchased a lot of vehicles there and they've always given us good service. I would definitely recommend them to anyone looking for a vehicle or simply wanting to get service on the one they've got. 5-Stars*****
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.